Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Perfect location for a quick stay
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 5 May 2024
the worst hotel ever
Comment from Hotel Management
8 May 2024 by Jose Luis Fierro, General Manager, Hotel Management
Dear Mr. Edgar;We appreciate your valuable time answering our service quality survey, your opinion is very important and helps us to improve our areas of opportunity; we are sorry for the inconvenience you had in your last stay, for us it is very important to offer you an excellent service; we hope to see you soon in this your second home.Have a great day!
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Excelente
Comment from Hotel Management
23 Apr 2024 by José Luis Fierro, Gerente General, Hotel Management
Apreciable Armando Vega;Fue un placer haber sido sus anfitriones es esta su visita a la Ciudad, de verdad siempre será un honor atender a cada uno de nuestros visitantes, espero que pronto nos vuelva a dar la oportunidad de atenderle, le agradezco su distinguida preferencia y nos reiteramos a sus órdenes. ¡Que pase excelente día!
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 13 Apr 2024
Very clean area with easily accessible shops and entertainment. This is good unless you are a light sleeper it's pretty loud all night but it didn't bother me, just be aware.
Comment from Hotel Management
21 Apr 2024 by Jose Luis Fierro, General Manager, Hotel Management
Dear Rafael;Thank you for taking the time to respond to our survey, we are pleased that we have met your expectations of hospitality and service, we will continue to work and strive to provide the treatment you deserve and make you feel at home.We remain at your service and hope to see you again.Best regards.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
8 May 2024 by José Luis Fierro, Gerente General, Hotel Management
Estimado Sr. José;Agradecemos su valioso tiempo al contestar nuestra encuesta de calidad de servicio, es grato saber que su estadía con nosotros fue de su agrado y un placer para nosotros poder atenderle, a nombre de todo el personal que labora en esta su casa agradecemos su preferencia, esperamos verlo pronto. ¡Que pase excelente día!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
8 May 2024 by José Luis Fierro, Gerente General, Hotel Management
Estimado Sr. Jaime;Agradecemos su valioso tiempo al contestar nuestra encuesta de calidad de servicio, es grato saber que su estadía con nosotros fue de su agrado y un placer para nosotros poder atenderle, a nombre de todo el personal que labora en esta su casa agradecemos su preferencia, esperamos verlo pronto. ¡Que pase excelente día!
