Ratings based on 460 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 15 May 2024
Property is clean and plenty of stores and restaurants.
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Thank you very much for your comments, we are continuously working to give you a better experience inside and outside our facilities and, likewise, to ensure that your stay is truly comfortable.
by A verified traveler
Posted 8 Apr 2024
Very clean and nice hotel! Staff were really nice !
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Thank you very much for your preference, we appreciate your valuable comments, and likewise, the time you take to rate us. Each of your opinions makes us improve more and more to give you a great experience in your stays.We hope you visit us again and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family!
by A verified traveler
Posted 7 Apr 2024
Recommend
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Thank you very much for your preference, we appreciate your valuable comments, and likewise, the time you take to rate us. Each of your opinions makes us improve more and more to give you a great experience in your stays.We hope you visit us again and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family!
by A verified traveler
Posted 4 Apr 2024
A convenient surprise. Just 1 night for a morning flight. The property is perfectly fine. Rooms are spacious and clean. Staff went out of their way to speed up the Check-in process. A terrific restaurant outside our window - a 3 minute walk away - served Brazilian beef and mixed creative cocktails at our table. Overall, this was a delightful 1-night airport layover stay.
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Thank you very much for your preference, we appreciate your valuable comments, and likewise, the time you take to rate us. Each of your opinions makes us improve more and more to give you a great experience in your stays.We hope you visit us again and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family!
by A verified traveler
Posted 31 Mar 2024
.
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Apreciamos sus valiosos comentarios, esperamos nos visite pronto y vuelva a tener una gran experiencia con toda la familia de Holiday Inn Express & Suites Tijuana Otay.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Muchas gracias por sus comentarios, trabajamos continuamente para otorgarles una mejor experiencia dentro y fuera de nuestras instalaciones y así mismo, asegurar que su estancia sea realmente confortable.
by A verified traveler
Posted 27 Mar 2024
Clean rooms
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
Thank you very much for your comments, we are continuously working to give you a better experience inside and outside our facilities and, likewise, to ensure that your stay is truly comfortable.
by A verified traveler
Posted 25 Mar 2024
Excellent service, everyone very friendly and everything very clean.
Comment from Hotel Management
17 May 2024 by HIES TIJOT, Hotel Management
We appreciate your valuable comments, we hope you visit us again soon and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family.
by A verified traveler
Posted 17 Mar 2024
Place was good and safe
