Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Breakfast staff was incredible .
by A verified traveler
Posted 8 Jun 2024
Great
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 1 Jun 2024
The staff and the breakfast were really good
by A verified traveler from Layton
Posted 30 May 2024
The hotel was nice and close to the embassy. I was scammed on my AMEX card for $3000. It said from the hotel. I purposely took enough pesos so I didn’t even use my card there. So be careful with the internet service. I’m in the process of a dispute. Always a pain. Don’t know how they were able to do anything because I never took the card out of my wallet.
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
I would like to express my most sincere apologies for the inconvenience you had with your credit card. I would like to tell you that the internet we have is 100% secure and has many security locks. However, if there is anything we can help you to resolve your situation with your bank. count on our help at any time
by A verified traveler
Posted 22 May 2024
Good
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
by A verified traveler
Posted 22 May 2024
Just great my second time here and I love it
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
by A verified traveler
Posted 13 May 2024
Hotel staff was helpful and hotel was clean
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
by A verified traveler
Posted 2 May 2024
Unexpectedly convenient. Staff was great. Breakfast was amazing.
Comment from Hotel Management
2 May 2024 by GM, Hotel Management
Thank you for your comments and qualifications , we will consider your comments to improve our services we will keep doing our best to effort the best experience in Tijuana , we are hoping to see you back soon !!
