Ratings based on 1,107 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Wonderful facilities, easy to find & great customer service!
by A verified traveler
Posted 23 May 2024
Stay was good, except for the couple of times the power went out. But overall good and would recommend because of location..
Comment from Hotel Management
24 May 2024 by Atención al huésped, Hotel Management
Dear Gerardo, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay.The power failure was due to a situation beyond the facility's control. The service provider followed up for attention. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 20 May 2024
It was great
Comment from Hotel Management
23 May 2024 by Atención al huésped, Hotel Management
Dear Jose,I'm glad to hear that you enjoyed it! If you have any suggestions for improvement or if there's anything else you'd like to see in the future, please feel free to let us know. Thank you for your feedback!
by A verified traveler from Oceanside
Posted 19 May 2024
There was no water to drink in the room
Comment from Hotel Management
20 May 2024 by Atención al huésped, Hotel Management
Dear Isabel, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 14 May 2024
decent place to stay a night, clean big rooms , but my room seem to be missing a glass door on shower but everything else good
Comment from Hotel Management
16 May 2024 by Atención al huésped, Hotel Management
Dear Ismael, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 11 May 2024
Filthy. Bed sheets were dirty and smelly.
Comment from Hotel Management
16 May 2024 by Atención al huésped, Hotel Management
Dear Faviola, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 3 May 2024
Really great hotel I stayed with a family of 4 and we all felt safe and the hotel feels like it's a new hotel so it looks really up to date I didn't get a chance to use the amenities but it also has a pool and a gym as well. Overall great stay will stay here again in the future.
Comment from Hotel Management
3 May 2024 by Atención al huésped, Hotel Management
Dear Gustavo, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Atención al huésped, Hotel Management
Apreciable Erika J, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderla nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!
by A verified traveler from Santa Paula
Posted 29 Apr 2024
It is an excellent place I’ve been staying there for years now! .. the only thing that could use some improvement is the WiFi .. I just couldn’t work constantly I got disconnected .. but other than that great place !
Comment from Hotel Management
3 May 2024 by Atención al huésped, Hotel Management
Dear Cosme, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.
by A verified traveler
Posted 29 Apr 2024
👍
Comment from Hotel Management
2 May 2024 by Atención al huésped, Hotel Management
Apreciable Erik, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!
