Ratings based on 984 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
no fridge
Comment from Hotel Management
20 May 2024 by E.commerce, Hotel Management
Thank you for your comments Yi ,at the moment our rooms do not have a minibar , kind regards.
by A verified traveler from Adelanto
Posted 19 May 2024
The office is not friendly are is not safe they copy you Driver license
Comment from Hotel Management
20 May 2024 by E.commerce, Hotel Management
Thank you for your comments Jorge , It is a routine procedure for the check in ,all information is confidential, you can be sure, Kind regards.
by A verified traveler
Posted 19 May 2024
Las personas que laboran muy amables y respetuosas el hotel muy limpio
Comment from Hotel Management
19 May 2024 by Gerencia de ventas y mkt, Hotel Management
Gracias por sus comentarios Jose , nos complace que su experiencia en la propiedad fue satisfactoria ,agradecemos su preferencia , saludos.
by A verified traveler
Posted 13 May 2024
We enjoy staying here when in TJ. Nice clean and conveniently located
Comment from Hotel Management
13 May 2024 by E.commerce, Hotel Management
Thank you for your comments Bobby , we so happy you had a good experience in the property , kind regards.
by A verified traveler
Posted 10 May 2024
The staff great customer service, attention to detail Thanks for everything Mr. Fernando.
Comment from Hotel Management
11 May 2024 by E.commerce, Hotel Management
Thank you for your comments Marcelo , we so happy to know you had good experience in the property , kind regards.
by A verified traveler
Posted 7 May 2024
Everything good
Just this time around felt floors were not clean properly and bathroom was a bit dirty found hairs on the floor
Comment from Hotel Management
9 May 2024 by E.commerce, Hotel Management
Thank you for your comments , we will check the case with the management of the property , kind regards
by A verified traveler
Posted 7 May 2024
Muy agradable hotel, muy céntrico, las camas un poco duras pero buenas.
El baño un poco chico, no tienen toma corriente cerca de la cama, no puedes conectar el celular
El hotel se recomienda
Comment from Hotel Management
7 May 2024 by Gerencia de ventas y mkt., Hotel Management
Gracias por sus comentarios Klaus , nos complace que su experiencia en la propiedad fue satisfactoria , las camas son nuevas de corte ortopedico para más comodidad , para nosotros todas las sugerencias son muy importantes , agradecemos su preferencia , saludos cordiales.
by A verified traveler
Posted 3 May 2024
Exelent place
Comment from Hotel Management
4 May 2024 by Sales management , Hotel Management
Thank you for your comments Jose , we so happy to know you had a good experience in the property , kind regards.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Eva, para nosotros la calidad de nuestros servicios es muy importante , agradecemos su preferencia , saludos cordiales.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Gerencia de ventas y mkt., Hotel Management
Gracias por sus comentarios Ricardo , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.
