Ratings based on 854 Verified Reviews

3.8 out of 5
68% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Florencio nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.
1 out of 5
by A verified traveler from Santee

Posted 11 May 2024
It was old, for some reason the hotel was empty and the only people that they booked were all in the same area, so it was very noisy kids were running around, the people next to us were loud the walls very thin so we can hear everything, the guy was coughing all night at 2am people were talking loud in the room in front of us, the Tv kept turning off the channel that we were watching asking for a code that we never got, this was a horrible experience I will never stay here again... the front desk people had attitude like if they were doing us a favor by staying there... we were at a different hotel the previous day for $5 more but it was worth it... they got nice hotels in Tijuana, but this one I will never recommend...
Comment from Hotel Management
12 May 2024 by E.commerce, Hotel Management
Thank for your comments Jorge , we will check the case with the management of the hotel , kind regards.
3 out of 5
by A verified traveler

Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Ignacio , agradecemos su preferencia , saludos cordiales.
1 out of 5
by A verified traveler

Posted 20 Apr 2024
Comment from Hotel Management
10 May 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Eli , para nosotros es muy importante la calidad de nuestros servicios , agradecemos su preferencia saludos.
3 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Nancy , nos complace que su experiencia en la propiedad fe satisfactoria , agradecemos su preferencia, saludos cordiales.
5 out of 5
by A verified traveler

Posted 5 Apr 2024
Clean
Comment from Hotel Management
6 Apr 2024 by E.commerce, Hotel Management
Thank you for your comments Mario, we so happy to know you had a good experience in the property , kind regards.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Comment from Hotel Management
23 May 2024 by Gerencia de ventas y mkt, Hotel Management
Gracias por sus comentarios Norma , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Comment from Hotel Management
22 Apr 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Dariel , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.
4 out of 5
by A verified traveler

Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Victor , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.
4 out of 5
by A verified traveler

Posted 20 Mar 2024
👍
Comment from Hotel Management
20 Mar 2024 by E.commerce, Hotel Management
Gracias por sus comentarios Josue, nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia ,saludos.