Ratings based on 99 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2024
Excellent
by A verified traveler from elmhurst
Posted 28 Dec 2023
by A verified traveler
Posted 19 Oct 2023
Excellent cleanliness
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 21 Jul 2023 on Orbitz
Club lounge is a little weak as far as the food is concerned.
by A verified traveler
Very nice stay in the historic financial district
Posted 25 May 2020 on HotelsI was taking a flight transfer in Tianjin. Got to know Ritz is a must stay in the old square of the city. Booked a Balcony garden view luxury room for one night only. I had some free time to take a walk in town and found the hotel super close to the riverside historic financial district where the late 19th and early 20th century bank buildings are located. Room was super clean; breakfast was good; because of Covid-19, not many stayed residents and overall its pretty quiet. The staff was friendly but they still got some room to improve their service quality to supreme. I enjoyed the stay quite much.
by A verified traveler
Posted 30 Jan 2020
Good stuff, nice services, pick up form airport and drop
by A verified traveler
What a fantastic hotel!!! Absolutely stunning
Posted 18 Jan 2020 on HotelsThere's really not much to be said: absolute perfection, everything.
The service was fantastic - we lost one bag in a train station and they got it back for us - so thank you to the fantastic concierge and bellboy team who saved our holiday!
We stayed in the Suite, beautiful room, some of the best restaurants in the town actually inside the hotel, 100% great and recommended!
by A verified traveler
Posted 20 Oct 2019 on Hotels
by A verified traveler
Great service but due for some TLC
Posted 27 Sep 2019 on HotelsWe were in town for business. Got a great rate for this hotel through Hotels.com. Was unexpectedly underwhelmed by the hotel. It’s due for a little TLC; our room was somewhat tattered around the edges and our entire floor smelled terribly like horses.
