Ratings based on 109 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Kuwait City

This traveler left a rating score only Posted 19 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2023
5 out of 5
by A verified traveler

Will stay again

Posted 11 Oct 2023 on Hotels
Great hotel, nice service, and amazing view. Plus, breakfast is super, so so many options, and delicious!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2023
5 out of 5
by A verified traveler

Posted 17 Jul 2023
Beautiful view, very great location and great hotel
5 out of 5
by A verified traveler

Fantastic new hotel, lives up to Shangr-la brand.

Posted 4 Dec 2019 on Hotels
Fantastic is the only word for it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 8 Sep 2019
Close to amenities such as 10 mins walking distance to the high speed rail, 50 meters away from a brand new mall, behind the mall is a street lined with local restaurants.
5 out of 5
by A verified traveler from Singapore

Posted 19 Aug 2019
We had a room with beautiful view of Hehai when the staff knew we came to China to celebrate my husband's birthday. Staff had been very helpful with info on restaurants and places of interest, directions, etc. Housekeeper was responsive to our request to change bedsheet and pillow cases and she worked extremely well and fast. Tim sum and other dishes in Shang Palace were yummy and commendable👍 Overall experience was excellent and will recommend to friends/families when they visit Tianjin!