Ratings based on 6 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2020
Fairly brand new hotel, Well designed but poorly maintained. Decent amenities, eateries aren’t nearby.
Comment from Hotel Management
20 Jan 2020 by Samuel Lee, Hotel Management
Dear Guest,thank you for taking the time to tell us about your experience at InterContinental Tianjin Yujiapu Hotel & Residences. Next time we recommend that you experience the Food & Beverage services of hotel. All the exotic restaurants will cheer diners up during the trip of international cuisine. Cai Feng Lou Chinese Restaurant offers a sumptuous menu that focus on traditional local cuisine and a selection of authentic Cantonese dishes. Commune Dine, “fresh” concept in all-day dining, attracts guests with open show kitchens that highlight chef’s freshly prepared international foods. Sky Lounge serves up signature cocktails and wine to be enjoyed with superb terrace views overlooking the city. Sincerely look forward to your visit again.
by A verified traveler
The staff is very nice and breakfast is great
Posted 2 Dec 2019 on HotelsBreakfast is nice, enjoy the stay.
Comment from Hotel Management
10 Dec 2019 by Gillian, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Tianjin Yujiapu Hotel & Residences. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. Again, thank you for choosing InterContinental, we hope you will visit us again.
by A verified traveler
Posted 6 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by 天津于家堡洲际酒店及行政公寓, Hotel Management
尊敬的宾客，非常荣幸您在近期选择入住天津于家堡洲际酒店及行政公寓，感谢您在百忙之中分享您的入住体验。作为天津地区首家洲际品牌酒店，我们会持续不断地完善服务细节，一如既往的为您提供高品质的服务。再次感谢您的入住，真诚地期待您再次光临！
by A verified traveler
Posted 14 May 2019 on Hotels
The room is perfect and staffs were friendly and helpful. One of the disadvantage is that we have arrived at the hotel at 14:30 (after the check in time it stated), but we have been waited for over an hour to be allocated to a room. The reason was that numbers of customers have checked out lately and eventually the rooms were unavailable when we arrived. In addition, we went to the pool in the morning, we have found a number of kids were not behaving in the public area such as pouring drinks in the pool, none of the staffs on duty warned about the unbehaved behaviour. Overall, the room was tidy and in good condition, but improvements in services for customers and publics should be undertaken.
Comment from Hotel Management
12 Jun 2019 by InterContinental Tianjin, Hotel Management
Dear Guest, thank you for choosing InterContinental Tianjin Yuijiapu Hotel & Residences and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will visit us again.
by A verified traveler
Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
30 Oct 2019 by 天津于家堡洲际酒店及行政公寓, Hotel Management
尊敬的宾客，非常荣幸您在近期选择入住天津于家堡洲际酒店及行政公寓。我们很高兴得知您享受到愉快的住宿体验。客人入住愉快是我们的员工最大的骄傲，因此，您的反馈对我们而言很重要。酒店将在万圣节、感恩节、圣诞节推出主题晚餐，我们期待着您的再次光临。
by A verified traveler
Posted 25 Sep 2019
员工有礼貌，服务态度好。房间宽敞，干净。居住环境安静。但客房设计细节上有待改善。餐饮服务质量一般，选择少。
Comment from Hotel Management
2 Oct 2019 by InterContinental Tianjin, Hotel Management
尊敬的宾客，非常荣幸您在近期选择入住天津于家堡洲际酒店及行政公寓，感谢您对酒店服务、卫生及环境的认可，宾客的满意是我们最大的骄傲。我们努力让每次入住都尽可能愉快舒适，关于您提到的房间设计细节及餐饮服务的宝贵意见，感谢您将体验提出来，引起我们的注意， 我们会认真对待反馈，并做出必要的调整。临近国庆佳节，食社自助餐厅开海季全新启程，海陆鲜肴自助晚餐精选鲜活海鲜现场烹制，每日两款新鲜活蟹、大海虾任点任食，带您体验洲际行家主厨特色美食欢迎您莅临品鉴。
