Ratings based on 301 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
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Comment from Hotel Management
13 May 2024 by Allie, Hotel Management
尊敬的宾客：感谢您选择入住嘉逸国际酒店并分享您的评价。很高兴得知您对此次出行感到满意。我们将进一步完善服务令您的下一次下榻更舒适。祝您生活愉快。
by A verified traveler
Posted 5 May 2024
Room not clean specially the bathroom
Comment from Hotel Management
6 May 2024 by Allie, Hotel Management
Dear guest, Thank you very much for choosing to stay at Grand International Hotel Guangzhou and for your valuable comments. We are deeply sorry that the condition of our room did not meet your expectations and caused you to have an unpleasant experience. We will strive to improve the level and quality of service, while strengthening the maintenance of hotel facilities, so that guests can have a better experience. We sincerely look forward to your coming again.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Nice and friendly staff, easy access around the property
Comment from Hotel Management
29 Apr 2024 by ALLIE, Hotel Management
Dear guest: Thank you for your support of Grand International Hotel! Your affirmation is our driving force for continuous improvement! We sincerely look forward to your coming again to feel the changes and differences of the hotel every day.
by A verified traveler from long beach
Posted 25 Apr 2024
The room needs a major update. The carpet is too old and dirty
Comment from Hotel Management
29 Apr 2024 by ALLIE, Hotel Management
Dear guest: Thank you for staying at Grand International Hotel, the hotel surrounding entertainment, dining, shopping and other supporting services are very perfect. The hotel attaches great importance to your valuable opinions, and has feedbacks to relevant departments to follow up and improve in time. The hotel will continue to strengthen the improvement and training of detailed services, and strive to provide better service for every guest. We sincerely look forward to your coming again to feel the changes and differences of the hotel every day!
by A verified traveler
Posted 14 Mar 2024
The room is clean. The staffs are very nice and helpful!
Comment from Hotel Management
14 Mar 2024 by rsvn, Hotel Management
Dear Guest,It was a great pleasure having you stay at Grand International Hotel, Guangzhou. Thank you for sharing your feedback about your stay experience with us. We are delighted to know that you had enjoyed your stay and you were satisfied with the services provided. Receiving such positive feedback from our customer motivates us to further improve our commitment to delivering excellence service. Once again, thank you for your valued patronage. We look forward to welcoming you again.
by A verified traveler
Posted 12 Jan 2024 on Hotels
Well managed hotel in a busy city.
Comment from Hotel Management
20 Feb 2024 by ALLIE, Hotel Management
Dear guest: Hello! Thank you for your support of Jiayi International Hotel! Your satisfaction makes us very pleased, we will take your encouragement to continue to move forward, for each guest to create a more comfortable and warm environment, to provide more satisfactory service, I hope you can continue to support!
by A verified traveler
Posted 8 Dec 2023
The cleaning crews on my floor (F10) are very helpful and professional. Well done.
by A verified traveler
Posted 23 Oct 2023 on Hotels
Good hotel
Comment from Hotel Management
25 Oct 2023 by ALLIE, Hotel Management
尊敬的宾客：您好！感谢您对嘉逸国际酒店的鼎力支持！您的肯定是我们不断提高的动力！诚挚期待您的再次光临感受酒店每一天的变化与不同。
by A verified traveler from long beach
Posted 5 Oct 2023
The staff was very kind and service-oriented.
Although the property itself seems a bit older, the hotel has been well maintained.
Comment from Hotel Management
25 Oct 2023 by ALLIE, Hotel Management
Dear guest: Thank you for your support of grand International Hotel! We will continue to move forward with your encouragement, and strive to make the service more detailed and sincere, and sincerely look forward to your stay again!
