Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Room was adequate, but very dated and facilities are in need of upgrade
Comment from Hotel Management
29 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Michael, Thank you for taking the time to share your feedback. It helps us learn and focus on areas that will help us better serve guests in the future. Having recently purchased the property, we have full renovations planned for late 2024, at which time we will completely update all guest rooms, facilities and common areas. Thank you for your comments. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay again soon!
by A verified traveler
Posted 24 May 2024
The beds were very springy and bony. The carpet also looked very old and dirty. Other than that, was pleasantly surprised as i chose this location by mistake. I would stay again if the beds were better.
Comment from Hotel Management
27 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Taryn, Thank you for taking eh time to share your feedback. Your feedback is important to us as it helps us know where to focus to continue providing exceptional experiences to our guests. Having recently purchased the property, we have full renovations planned for late 2024 which will include a full renovation of the guest rooms beds and carpets. In the meantime our team is doing their best to maintain the property. I will share your scores with them to encourage them to keep doing such an excellent job. Thank you and we look forward to welcoming you back to the Days Inn and Suites in Thunder Bay again soon!
by A verified traveler
Posted 24 May 2024
For the most part staff very accommodating.
Comment from Hotel Management
24 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Paula, Thank you for taking the time to share your feedback. I'm glad to hear you enjoyed your stay. I will share your scores with our team to encourage them to continue to do such a great job. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
by A verified traveler
Posted 24 May 2024
Great spot
Comment from Hotel Management
24 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Jeff, Thank you for taking the time to share your feedback, I'm glad to hear you enjoyed your stay. I will share your scores with our team to encourage them to continue to do such a great job. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
by A verified traveler
Posted 23 May 2024
Nothing in The breakfast, My family need to go to Tim Hortons for breaskfast.
Comment from Hotel Management
23 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Long, Thank you for taking the time to share your feedback. We strive to provide the best for our guests and I am sorry to hear that our continental breakfast was not up to your standards. We are looking into expanding our breakfast options to continue to deliver exceptional experiences for all guests. We look forward to you staying with us again in the future!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Devin, Thank you for taking the time to share your feedback. It helps encourage our team to continue doing such a great job! I will share your scores with them. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
by A verified traveler
Posted 20 May 2024
I like how simple it was to check in.
Comment from Hotel Management
23 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Anthony, Thank you for taking the time to share your feedback. I am glad to hear that you enjoyed our simple check in process! I will share your scores with our team to encourage our team to keep doing such a great job. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Cameron, Thank you for taking the time to share your feedback. I will share you scores with our team to encourage them to keep doing such a great job. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
by A verified traveler
Posted 20 May 2024
Fine hotel for a quick stop over
Comment from Hotel Management
23 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Anthony, Thank you for taking the time to share your feedback. I will share your scores with our team to encourage them to keep doing such a great job. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
by A verified traveler
Posted 18 May 2024
The staff was very friendly and was check in was quick.
Comment from Hotel Management
23 May 2024 by Alex Whent - Guest Services Manager, Hotel Management
Hi Anthony, Thank you for taking the time to share your feedback. Our team strives to deliver exceptional experiences to our guests so I am glad to hear your feedback! I will share your scores with our team to encourage them to keep doing such a great job. We look forward to welcoming you back to the Days Inn and Suites in Thunder Bay!
