Ratings based on 990 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Seemed like a truck stop
Comment from Hotel Management
17 Jun 2024 by Scott GM, Hotel Management
Thank you for your review.
by A verified traveler
Posted 4 Jun 2024
Hotel and room nicely renovated. Some odds and ends left to finish. Totally satisfied with my stay and would repeat. Decent basic continental breakfast.
Comment from Hotel Management
5 Jun 2024 by Scottie Wemigwans- GM, Hotel Management
Thank you for your review. Looking forward to your next stay
by A verified traveler from Winnipeg
Posted 2 Jun 2024
The hotel was great in accommodating my booking for a main floor suite instead of the second story one I’d booked via Expedia. Thanks for a nice stay!
Comment from Hotel Management
5 Jun 2024 by Scott Wemigwans- GM, Hotel Management
I am glad you enjoyed your stay. hoping to see you next time you visit Thunder Bay
by A verified traveler
Posted 29 May 2024
Excellent complimentary breakfast. All day free coffee and tea.
Newly renovated rooms with comfortable mattress.
Comment from Hotel Management
29 May 2024 by Scottie Wemigwans GM, Hotel Management
Thank you for your review. I am glad you enjoyed your stay.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Thank you for the review
by A verified traveler from Caledon Village
Posted 27 May 2024
Receptionist smelled bad
Comment from Hotel Management
13 Jun 2024 by Sherry Smith, AGM, Hotel Management
Thank you for your review.
by A verified traveler
Posted 25 May 2024
Older property could use an upgrade but room was vlean
Comment from Hotel Management
26 May 2024 by Scott Wemigwans GM, Hotel Management
Thank you for your review.We just completed a full renovation which includes full room upgrade as well as most common areas. We look forward to any future stays you may have.
by A verified traveler
Posted 16 May 2024
The hotel lobby was under construction. Traveling with elderly parents parking was limited by the building and no availability on the ground floor.
Comment from Hotel Management
17 May 2024 by Scott Wemigwans- General Manager, Hotel Management
Thank you for taking the time to submit a review. Our ground room floors get sold quite fast most days. We suggest booking in advance to ensure you are able to get a ground room floor. Looking forward to your next visit
by A verified traveler
Posted 10 May 2024
Close to the Ring Road. 30 minutes from the 401. Longish drive here.
Comment from Hotel Management
10 May 2024 by Scott Wemigwans- GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 9 May 2024
Terry was excellent upon arrival...great welcome! Comfortable beds, good shower, clean room, good restaurant options within walking distance. I would stay here again.
Comment from Hotel Management
10 May 2024 by Scott Wemigwans- GM, Hotel Management
Thank you for the review. Terry is awesome. I am glad you enjoyed your stay
