Ratings based on 993 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
The hotel lobby was under construction. Traveling with elderly parents parking was limited by the building and no availability on the ground floor.
Comment from Hotel Management
17 May 2024 by Scott Wemigwans- General Manager, Hotel Management
Thank you for taking the time to submit a review. Our ground room floors get sold quite fast most days. We suggest booking in advance to ensure you are able to get a ground room floor. Looking forward to your next visit
by A verified traveler
Posted 10 May 2024
Close to the Ring Road. 30 minutes from the 401. Longish drive here.
Comment from Hotel Management
10 May 2024 by Scott Wemigwans- GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 9 May 2024
Terry was excellent upon arrival...great welcome! Comfortable beds, good shower, clean room, good restaurant options within walking distance. I would stay here again.
Comment from Hotel Management
10 May 2024 by Scott Wemigwans- GM, Hotel Management
Thank you for the review. Terry is awesome. I am glad you enjoyed your stay
by A verified traveler
Posted 8 May 2024
Smooth check in. So far, so good
Comment from Hotel Management
10 May 2024 by Scott Wemigwans- GM, Hotel Management
Glad you enjoyed your stay. Hope to you see next time
by A verified traveler
Posted 4 May 2024
The bathroom sink needs a soap dish…. Otherwise the whole top of the sink area is wet and messy all the time. Also would help to have a nonslip bat for the bathtub.
Comment from Hotel Management
10 May 2024 by Scott Wemigwans-GM, Hotel Management
Thank you for your comments
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
10 May 2024 by Scott Wemigwans- GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 18 Apr 2024
Great check in, everything went smooth
Comment from Hotel Management
18 Apr 2024 by Scott W- GM, Hotel Management
Thank you for your review. We are glad you enjoyed your stay
by A verified traveler
Posted 1 Apr 2024
Newly renovated rooms and friendly staff. I got stuck in Thunder Bay due to a winter storm and was glad to be able to stay near the airport.
Comment from Hotel Management
2 Apr 2024 by Scott Wemigwans- GM, Hotel Management
Thank you for your review. Our location does it make it ideal for anyone needing a stayover for anyone traveling. We appricate that you enjoyed staying in our newly renovated rooms.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Scott W- GM, Hotel Management
Looking forward to any future visits
by A verified traveler
Posted 11 Mar 2024
Everything was good
Comment from Hotel Management
12 Mar 2024 by Sherry Smith AGM, Hotel Management
Thanks for the great ratings and comment, Anita! I hope we see you again in the near future.
