Ratings based on 172 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newburyport
Posted 6 Jun 2024
Great location inside of old castle. All of the employees were pleasant and accommodating. Good value given typical Swiss prices.
by A verified traveler from Hoboken
Posted 29 May 2024
Beautiful hotel and amazing views
by A verified traveler
Posted 26 May 2024
Nice clean and quiet perfect for relaxing vacation, Good Breakfast, Staff was super nice
by A verified traveler from Charlotte
Posted 8 May 2024
Located next to Thun castle, topmost attraction in town. Still quiet and and sublime. Best sauna/spa I've ever been.
Breakfast included and excellent. We also dined at the restaurant and it was our best meal in Switzerland . Commendations to service from Herbert and Patrick. Simply Superb!
by A verified traveler
Posted 7 May 2024
Please take the elevator from the parking garage to access the hotel. Do not take the bus like we did and lug your luggage up the very steep hill. Otherwise, this place is beautiful!
by A verified traveler
Posted 4 May 2024
We had a wonderful staying at this hotel. The room is nice and clean and have everything we need. It is right at the castle! The only thing is the bed is too hard and the pillow is too soft and the room is too hot but still wonderful overall. The spa is a must do!
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 27 Mar 2024
Lovely place and staff. Beautiful views and sunsets. Comfortable beds. Restaurant was wonderful too.
by A verified traveler
Posted 3 Mar 2024
Great place to stay for couples and families.
by A verified traveler
Posted 27 Dec 2023
The rooms in this castle are modern and comfortable with a lovely view to the courtyard of the castle. My husband and I booked a "cozy" double which was pretty spaceous by EU standards. Nice amenities in the rooms (e.g. coffee maker - which is also quite unusual for a European hotel).
We took a taxi up from the train station with our luggage but then discovered the public lift (which is part of an award winning car park-- spotless and convenient!) from the lower section of the old town - so we walked back for our departure.
This town is def worth a stay- take the boat trip....
