Emblaze Hotel Reviews

Tanesha, thank you for taking time out of our your day to leave us your candid review of our hotel, its staff and the "to-go" breakfast that we provide and we clearly advertise in all of our descriptions. We certainly do not advertise a "hot breakfast". If you go to our home page, you will see we are all about full disclosure. In fact, we keep our breakfast out for longer hours than most in the hospitality industry for the convenience of our guests and we try to provide a breakfast that is better in quality and quantity than our direct competitors: Extended Stay America where you get a "grab and go" breakfast of a piece of fruit and/or protein bars according to their ads. Or our other competitor Woodspring Suites where you get hot coffee and NOTHING else. Thank you and have a great day.

Hi Lou Ann, we sincerely appreciate you giving us a chance to serve you while on your most recent trip to Three Rivers. We know that there are other options in town and we remain humble that you chose us. Thank you again for visiting us and we do hope to see you again in the near future. Take care!

Lori, thank you for staying with us and thank you for sharing your valuable feedback with our crew. We sincerely appreciate you and we look forward to seeing you again when you are in the area. Take care!

We sincerely appreciate your patronage and for giving us the chance to serve you on your most recent stay in Three Rivers. Please visit us again when you are in the area. All the best!

These reviews are our favorite because we know who these customers in a precognitive fashion. They fall into a certain consumer demographic and there are countless threads written about this consumer demographic on forums like Reddit. They are the ones who are always at the front of the line on a cruise ship on disembarkation day demanding something from the purser's desk, no matter how hard the cruise ship staff tried to placate them. They are also the ones that are the first to complain about anything and anything to streaming companies, cellular companies, restaurants, retail stores, movie theaters, etc. And in Barbara's defense, she did not complain about anything in precise terms! She just didn't like anything according to her review. There is nothing we as service providers can do to make the unhappy, happy. So, when I read this review, I expected more of the same. The fact we received a 6 out of 10 is not a problem. For some, the world is mediocre and they grade their experiences in shades of mediocrity. And again, in Barbara's review she said she didn't like anything about our property. That's what stood out to us. We deliberately upgraded Barbara to our "airbnb" suite which is a little more spacious and we consistently receive high marks from our other guests (5/5). In spite of this, according to Barbara's review, she didn't like anything at all. So, in that case, we ask ourselves, why even bother? We are NOT in the business to placate the implacable. And based upon countless threads on Reddit, many other service providers are also in the same mindset. If our best is not good enough, then we can't meet your expectations no matter what we do. If you don't like staying in the newest hotel of our area, with the latest service enhancements, latest refurbishments, latest technologies and the most conveniences of our location, go find some place else. We are not your hotel.

Thank you so much for your kind words and for staying with us. We sincerely appreciated having you as our guest and we look forward to seeing you again real soon when you are in the area. Take care!

Thank you for sharing your insight with us. We now have more hair dryers for our guests. We appreciate the feedback.

Thank you for being such a great guest and for choosing us for your stay in Three Rivers.

We sincerely appreciate your feedback. We hope to see you again real soon. Take care.

We sincerely appreciate your business and we love having you stay with us when you come to Three Rivers, TX. Let us know how we can make your stay better.