Ratings based on 209 Verified Reviews

2.8 out of 5
67% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 3 May 2024
The woman working at the front desk was very unfriendly. Would never stay here again. The price is too high for the rooms to be so outdated.
1 out of 5
by A verified traveler

Posted 13 Apr 2024
the room was not like what was pictured. the room was dirty. we woke up to a cockroach crawling on my friend in the middle of the night. The manager of the hotel did not believe us. And did not offer any sort of way to offset the terrible experience. I would NEVER recommend anyone stay here. EVER. It's disgusting.
1 out of 5
by A verified traveler

Posted 11 Apr 2024
Absolutely disgusting. Smelled of stale cigarettes and pot. Garbage all around the property. Paint falling off the walls and rusted door frames. Shoes stuck rhe floor as you walk in the room to make it even worse.
1 out of 5
by A verified traveler from Chicago

This traveler left a rating score only Posted 29 Jan 2024
1 out of 5
by A verified traveler

Posted 25 Jan 2024
This hotel is a joke, they would not allow me to check in because it was 1:30am. I had a reservation and had been traveling all day. I have never experienced a name brand hotel that would not allow guest to check in. Staff was also very rude!! It’s worth the few extra bucks to stay somewhere else.
1 out of 5
by A verified traveler

Posted 24 Dec 2023 on Hotels
I want a refund, 1 did not ask for a handicapped shower, the water was actually hitting my face while showering getting my ears wet which I'm not supposed to due to ears in eardrums(not fighting double ear infections) 2. The shower handle came apart from the wall grabbing on to it getting in and almost fell. 3 the bathroom mirror was filthy and no smoke detector.
5 out of 5
by A verified traveler

Posted 14 Dec 2023 on Hotels
Good
2 out of 5
by A verified traveler from Glencoe

Posted 21 Nov 2023
It smelled awful. It was dirty. The area around the place was scary. It was not a good experience
1 out of 5
by A verified traveler

Posted 8 Nov 2023 on Travelocity
We did not stay! The room was VERY dirty, the pillows look like they had been slept on. 1 of the towels had been used. We would like our money returned.
2 out of 5
by A verified traveler

Posted 3 Oct 2023
I've stayed here twice. Good for if you're just passing through and need to sleep. It's quiet.