Ratings based on 437 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Friendly Staff,Clean Rooms and Enjoyable Breakfast

Posted 7 Aug 2023 on Hotels
The hotel staff was friendly, and the room was a reasonable size and clean. The breakfast offered fresh orange juice and was enjoyable. However, there was a discrepancy in the advertising, as the hotel lacked a swimming pool and rooftop access.
Comment from Hotel Management
28 Aug 2023 by Arnaud, Hotel Management
Good evening,The staff is thankful for this advice you gave us however, we dont have any swimming pool in the hotel and its not written on any site rooftop is only accessible when the weather grant it and those last weeks it was not the case. We still hope to see you again at the best western hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Mother-daughters Europe trip

Posted 25 Jul 2023 on Hotels
Arnaud and the other staff members had exceptional service and they were warm and friendly.
Comment from Hotel Management
28 Aug 2023 by Arnaud, Hotel Management
Good evening,All the staff are very thankful for this advice and comment, we are always looking for improve therefore we hope to see you again in the best western hotel thionville.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2022
4 out of 5
by A verified traveler

Posted 30 Jul 2022 on Hotels
Comment from Hotel Management
7 Aug 2022 by Astréa, Hotel Management
Bonjour et merci d'avoir évalué notre hôtel, les retours clients sont très importants pour nous et nous permettent de nous améliorer. Cordialement, Astréa