Ratings based on 57 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Fantastic location and lovely rooftop pool/bar
Comment from Hotel Management
11 Jun 2024 by Marianthi Felfeli, Hotel Management
Dear Mrs. Kimberly,We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Ourmain goal is to provide our guests with the best experience possible and getting positive feedback from them is our best reward! We look forward to welcoming you in the near future! Best regards,The Monasty Hotel, Autograph Collection Team
by A verified traveler from Calgary
Posted 28 May 2024
A perfect oasis in the city! Easy to get everywhere for sight seeing and the rooftop area is lovely. Very well appointed rooms and great service.
Comment from Hotel Management
28 May 2024 by Ntora Apostoli , Hotel Management
Dear Mrs. Schmidt, We would like to thank you for the time you dedicated, to write about your experience at Monasty Hotel, Autograph Collection. As a team our main purpose is to provide our guests with the best experience possible and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler
Posted 8 May 2024
The staff throughout was exceptional. Rooftop bar was a great place to have a nightcap.
Comment from Hotel Management
8 May 2024 by Ntora Apostoli , Hotel Management
Dear Mr. Prush, We would like to express our gratitude for the time you dedicated, to write about your experience at Monasty Hotel, Autograph Collection. As a team our main purpose is to provide the highest service possible and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler
Posted 19 Apr 2024
The room was not properly cleaned and I found some long hair around the room and bathroom. Also, I asked for a massage therapy and the spa they work with never replied on the phone. Reception never contacted me to apologize and give me a follow up regarding my spa request.
Comment from Hotel Management
22 Apr 2024 by Marianthi Felfeli, Hotel Management
Dear Mr. Labrou,Kalispera from MonAsty, Autograph Collection.First of all, we would like to thank you for choosing our property for your recent stay in Thessaloniki and for the time that you dedicated to write a review.On behalf of the entire MonAsty team, I want to thank you for sharing about your experience and the feedback.We sincerely apologize for the inconvenience you experience during your stay. We have taken under consideration your feedback regarding the cleanliness and the lack of respond regarding the spa appointment. Rest assured we are investigating these matters internally to ensure you they are correctly addressed. We appreciate you feedback and we hope to have the opportunity to provide you with an unforgettable experience in your next visit to MonAsty Hotel, Autograph Collection. Kind regards,The Team of MonAsty Hotel, Autograph Collection
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
2 Mar 2024 by Ntora Apostoli , Hotel Management
Dear Mr.Jeffrey, We would like to express our gratitude for the time that you dedicated, waiting such a nice comment for our hotel. As a team our main purpose is to provide the highest possible service and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler from Sudbury
Posted 1 Dec 2023
Comment from Hotel Management
6 Dec 2023 by Marianthi Felfeli, Hotel Management
Dear Mrs. Diane. ,We would like to express our gratitude for the time that you dedicated, waiting such a nice comment for our hotel. As a team our main purpose is to provide the highest possible service and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler
Posted 23 Oct 2023
It was quiet, and safe..
Staff was very polite..
Clean, I really enjoyed it....
Comment from Hotel Management
24 Oct 2023 by Marianthi Felfeli, Hotel Management
Dear Mr./Mrs Efharis. ,We would like to express our gratitude for the time that you dedicated, waiting such a nice comment for our hotel. As a team our main purpose is to provide the highest possible service and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler
Posted 16 Oct 2023
Wonderful place to stay in Thessaloniki.
Staff is very welcoming and helpful.
Rooms are very nicely decorated and beds are very comfortable.
There’s a beautiful rooftop.
Was a great stay.
Thank you
Comment from Hotel Management
17 Oct 2023 by Marianthi Felfeli, Hotel Management
Dear Mr./Mrs. Yisroel ,We would like to express our gratitude for the time that you dedicated, waiting such a nice comment for our hotel. As a team our main purpose is to provide the highest possible service and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler
MonAsty Hotel Thessaloniki - Rocks!
Posted 10 Oct 2023 on HotelsAbsolutely top of the line customer service. From the time we arrived until our departure every member of the hotel was exceptional in their service, hospitality and over commitment to taking care of their guest. Elena at the front desk to Sevi in the breakfast room and many others were phenomenal and made are stay all the more special and stress free. Definitely recommend this hotel, you will not be disappointed.
Comment from Hotel Management
11 Oct 2023 by Marianthi Felfeli, Hotel Management
Dear Mrs. Williams,We would like to express our gratitude for the time that you dedicated, waiting such a nice comment for our hotel. As a team our main purpose is to provide the highest possible service and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
by A verified traveler
Posted 8 Oct 2023
Comment from Hotel Management
10 Oct 2023 by Marianthi Felfeli, Hotel Management
Dear Mr. Nikolaos,We would like to express our gratitude for the time that you dedicated, waiting such a nice comment for our hotel. As a team our main purpose is to provide the highest possible service and we are more than happy when we achieve it. We will be honored if you choose to visit us again in the near future.Kind Regards,The MonAsty Hotel, Autograph Collection Team
