Ratings based on 288 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
4 out of 5
by A verified traveler

City break

Posted 4 Nov 2023 on Hotels
Nice spacious room, excellent receptionist, helpful and gave lots of information, booked taxi to the airport, etc. My only criticism is the steps up to the reception area - very difficult with a large suitcase!
Comment from Hotel Management
6 Nov 2023 by colors, Hotel Management
Dear guest,Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team
2 out of 5
by A verified traveler

Not what I expected

Posted 9 Oct 2023 on Hotels
Did not expect to have to walk to a different building to access my room. No elevator to the third floor. Fine if you are a backpacker, but not so good if you are traveling with luggage. Nightlife was WAY too noisy for me.
Comment from Hotel Management
16 Oct 2023 by colors, Hotel Management
Dear Patricia,Our goal at COLORS is to provide the highest possible level of service, for you to have the most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we have high standards for your stay and that's why we are one of the top travelers' preferences. Sometimes due to human error something can escape our attention and we are sorry you had this experience. If we had known about it during your stay we would have served accordingly.You can always inform the COLORS Ambassadors in time so that they can serve your needs and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not having lived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds your expectations.Yours sincerely,The COLORS team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Nice place but noizy

Posted 9 Sep 2023 on Hotels
Good size, clean room, with good items, and amazing staff. Very noisy, wasn’t able to sleep or relax in the room. Breakfast is served in different place, which is far from the hotel and not convenient; that wasn’t clear during booking.
Comment from Hotel Management
21 Sep 2023 by colors, Hotel Management
Dear Guest,Our goal at COLORS is to provide the highest possible level of service, for you to have the most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we have high standards for your stay and that's why we are one of the top travelers' preferences. Sometimes due to human error something can escape our attention and we are sorry you had this experience. If we had known about it during your stay we would have served accordingly.You can always inform the COLORS Ambassadors in time so that they can serve your needs and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not having lived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds your expectations.Yours sincerely,The COLORS team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2023 on Hotels
3 out of 5
by A verified traveler

Posted 31 May 2023
Friendly and helpful staff, excellent breakfast. Building maintenance needs improvement, visitors need to be warned about the number of steps required to access the bedrooms.
Comment from Hotel Management
7 Jul 2023 by colors, Hotel Management
Dear Guest,Our goal at COLORS is to provide the highest possible level of service, for you to have the most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we have high standards for your stay and that's why we are one of the top travelers' preferences. Sometimes due to human error something can escape our attention and we are sorry you had this experience. If we had known about it during your stay we would have served accordingly.You can always inform the COLORS Ambassadors in time so that they can serve your needs and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not having lived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds your expectations.Yours sincerely,The COLORS team
5 out of 5
by A verified traveler

Posted 17 Oct 2022 on Hotels
Very nice and clean hotel. The place was very good
Comment from Hotel Management
28 Apr 2023 by COLORS team, Hotel Management
Dear guest,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that wemanaged to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2022 on Hotels