Ratings based on 446 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beverly Hills
Posted 25 Apr 2024
Very friendly welcome by The Staff at Reception and 1.Floor breakfast place .Bad Layout because it was an Apartment building before hotel .Not enough electrical outlet for Charge ,small shower no balcony ( junior süit
Room 808 )1 small elevator ,1 normal elevator .
Good location ,nice lobby .
Comment from Hotel Management
30 Apr 2024 by paphotels, Hotel Management
Dear Guest, thank you for your review. I am glad to hear that overall your experience with us was a positive one. I am, however, disappointed to hear that our layout didn't meet your expectations. The hotel was bid and started immediately operation in the "70s. Total renovations have been regularly executed ever since every decade. Looking forward to welcoming you again soon! Best regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
3 Jan 2024 by paphotels, Hotel Management
Dear valued guest, thank you for sharing your experience at our hotel! It is truly great to hear you enjoyed our hospitality services. Your feedback is what helps us offer top quality accomodation at the best prices. Thank you once again for choosing us, we are looking forward to welcoming you again on your next trip to our beautiful city! Best regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Posted 8 Oct 2023
The front desk employee was so pleasant and welcoming.
Comment from Hotel Management
9 Oct 2023 by paphotels, Hotel Management
Dear Xristos, thank you for taking the time to review your stay with us. We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. First-class, welcoming service is one of the things we try to maintain in our hotel. Stay tuned on our social media and we hope to welcome you back to Astoria soon, upon your next visit to our beautiful city! Best regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
14 Aug 2023 by Paphotels, Hotel Management
Dear Happy Guest, thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay is just around the corner. Until we meet again, we wish you all the best! Warm regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Posted 28 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by Paphotels, Hotel Management
Dear Guest, thank you for taking the time to review our property and I am glad to hear that your stay with us was a memorable one! Knowing our staff & service met your needs and expectations, helps us work hard towards our everyday goal, to offer value added hospitality to our guests. We look forward to welcoming you back soon! Best regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Posted 21 Apr 2023
Great location, clean and friendly staff.
Comment from Hotel Management
28 May 2023 by Paphotels, Hotel Management
Thank you so much for your great review!! We wish you a great time and we hope that we will welcome you again soon. All the Best, the Astoria management team
by A verified traveler
Posted 20 Mar 2023 on Hotels
by A verified traveler
Posted 18 Mar 2023
nice building, well kept..
Comment from Hotel Management
20 Mar 2023 by pap hotels, Hotel Management
Dear Guest, thank you for taking the time to review our property and I am glad to hear that your stay with us was a memorable one! Knowing our staff & service met your needs and expectations, helps us work hard towards our everyday goal, to offer value added hospitality to our guests. We look forward to welcoming you back soon! Best regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Not so good
Posted 24 Feb 2023 on HotelsNot so good.. A kettle on the room is basic stuff... Not here.. Bed low and uncomfortable.. Internet useless, tiny rooms, 2x 1 person lifts for a hotel of this size... Its quicker to walk from the 7th floor..
Comment from Hotel Management
28 Feb 2023 by Paphotels, Hotel Management
Dear Traveler, thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good & bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all issues you raise are addressed and that everything will be in order on your next visit. We are all looking forward to welcoming you back then. Until then, we wish you all the best! Kind regards, The Management Team of Astoria Hotel Thessaloniki
by A verified traveler
Posted 14 Dec 2022
