Ratings based on 1,049 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Quick & easy check-in & check-out. Room clean & comfortable. Valet parking convenient. Continental breakfast good. Staff friendly, courteous & helpful. Only drawback was exhaust fan in bathroom not working.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Earl, thank you for sharing your positive experience at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. It's great to hear that you found our check-in and check-out process smooth, and that the room, valet parking, and breakfast met your expectations. We're glad our team members were friendly and helpful during your stay. We appreciate your note about the bathroom fan and will look into it. We're looking forward to welcoming you back.
by A verified traveler from Washington
Posted 27 May 2024
Everything was good
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Roque, thank you for your positive feedback! The team at Hampton Inn Chicago Downtown/N Loop/Michigan Ave is pleased to know everything met your expectations. We hope to welcome you back soon!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Meredith, thank you for your fantastic rating! The team at Hampton Inn Chicago Downtown/N Loop/Michigan Ave is thrilled you had a great experience. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 26 May 2024
We chose this property bc it was located close to the theater we were going to. The room was incredibly tiny. My husband put his suitcase in the window well, we were so short on space. When we opened our hotel room door, the very first thing we saw in front of us was a toilet. I’ve never seen that before in any hotel I’ve stayed at. Not pleasant.
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
James,Thank you for sharing your feedback. The location is indeed a convenient choice for theater visits. We're sorry to hear that you found the room size and layout less than ideal. Guest comfort is important and we appreciate your input.Safe travels,
by A verified traveler
Posted 25 May 2024
The area was safe
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Eleodoro,Thank you for your positive feedback! We're glad to hear you felt safe during your stay at the Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We hope to welcome you back soon!
by A verified traveler
Posted 25 May 2024
Great location, enjoyed our trip.
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Thank you for sharing your thoughts with us, Joshua!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hampton Inn Chicago Downtown/N Loop/Michigan Ave. Thank you and have a lovely day!
by A verified traveler
Posted 23 May 2024
Right in the middle of shopping and friendly staff
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Damare, the team at Hampton Inn Chicago Downtown/N Loop/Michigan Ave appreciates your kind words. We're thrilled to hear you enjoyed the prime location and found our team members friendly. We're looking forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted 20 May 2024
I have traveled the planet staying in countless hotels globally and I have never been in a noisier location, ever...
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Allan, thank you for sharing your experience. The hotel is located in a bustling area, and sometimes the noise levels can vary. Your feedback is important, and the team monitors it closely to make adjustments when possible. We hope you can give the hotel another chance in the future.
by A verified traveler
Posted 19 May 2024
Perfect location. Not the hotel’s fault but it’s in a noisy part of town.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Jill, the team at Hampton Inn Chicago Downtown/N Loop/Michigan Ave is thrilled you enjoyed the perfect location. City life does bring some noise, but we're glad it didn't dampen your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 May 2024
The room was moist and smelly. The bathroom door didn’t even close or have a latch to close. At 830 there was some drilling noise that woke us up. Overall would not come back or recommend.
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Stephanie, we're truly sorry to hear about the less than enjoyable circumstances you experienced during your stay. It's disappointing to know the condition of your room was not up to par, and we apologize for the inconvenience caused by the unexpected noise in the morning. We'll certainly share your comments with our colleagues for improvement. We hope to have the chance to serve you better in the future.
