Ratings based on 987 Verified Reviews

4.2 out of 5
71% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Nov 2023
Will be better when renovations are finished
4 out of 5
by A verified traveler

Very convenient

Posted 21 Oct 2023 on Hotels
Stayed here while attending a conference at the World Forum. It was extremely convenient! The hotel was under renovation so less services than normal but I still enjoyed breakfast. Would have liked a little more diversity of choices over the week.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 12 Sep 2023
Stayed for 3 nights 1st to 4th of September. Individual rooms, but travelled with 4 friends (to get a second parkrun Z...!) The hotel is located in the diplomatic area of the city. With a short walk of a tram stop, and Rotterdam is a short train ride away. We found getting the 3 day Pass worked well for us, as we mostly used the trams. The hotel was clean and bright, with a shop in the lobby, where one could buy hot and cold drinks and snacks. All staff I met were helpful and friendly. I’d like to particularly mention Mirjam on Reception, who was very kind to me. And the team of domestic staff who ensured my room was spotless.
4 out of 5
by A verified traveler

Posted 31 Aug 2023
Very nice and pleasant room, perfect for business trip
5 out of 5
by A verified traveler

Very good

Posted 27 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 22 Aug 2023
Loved to rent some bikes that the hotel has and explore the city which was in close proximity
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Only the slippery bath enamel!

Posted 2 Jul 2023 on Hotels
My one concern was with the slippery bath enamel and needing to use "grab bars" that were not designed for the purpose. Perhaps a roll-up mat could be provided to guests to use as they please?
3 out of 5
by A verified traveler

Posted 19 Jun 2023
Great location and easy to access by public transit. Our biggest issue was that we were in an accessible room which had a spare door in the bathroom which you’re unable to lock from the inside (likely for emergency situations), but one night the door was opened by staff ( we were told accidentally) at 5 in the morning which made us feel a bit unsafe given that anyone could access the room at any time. The staff at the front didn’t address it directly but when we did they did apologize but just something to be mindful of if you get a similar room.