Ratings based on 1,099 Verified Reviews

3.7 out of 5
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Walls were super thin. Good price for a last minute stay.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
It was a nice hotel for the price, but the one downside is the outside the hotel smelled really bad.
1 out of 5
by A verified traveler

Posted 25 Apr 2024
Woke up at 3am with bed bugs over my pillow. Was given another room and later told they were ants. Im not convinced but either way, they should not have been in the bed. I was bitten by them and only offered a very small refund. No apology.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
I had a brief stay as I arrived late and left very early the following day but the Serra mattress was excellent and the room was in a quiet location. The staff was courteous. If I’m ever in S.F. again I will stay there.
3 out of 5
by A verified traveler

Posted 24 Apr 2024
my last choice
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Front desk was excellent and very helpful
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
4 out of 5
by A verified traveler from Las Vegas

Posted 16 Apr 2024
Would be nice to have refrigerator in the room
5 out of 5
by A verified traveler

Posted 16 Apr 2024
It was so good, very clean and staff are very nice. The last shuttle comes at 10.30.