Ratings based on 966 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Chris K, Hotel Management
Dear Clodia.Thank you for your high score! We hope to welcome you back soon.Kind RegardsChris KleinGuest Experience Manager
by A verified traveler
Posted 3 Jun 2024
Good overall.
Nice and quiet.
Friendly staff.
Easy walking to the town centre including Beatles
expo.
Comment from Hotel Management
5 Jun 2024 by Chris K, Hotel Management
Dear Peter,Thank you for your feedback, we appriciate your kind words.It is our hope to welcome you back in the near future.Kind RegardsChris KleinGuest Experience Manager
by A verified traveler
Posted 29 May 2024
We had a great time the staff were very helpful and provided excellent service.Wi-Fi was bit weak but aside from that it was an amazing stay would definitely recommend. Our room was great we had an amazing view of the river Mersey and breakfast was lovely great selection of food.
Comment from Hotel Management
5 Jun 2024 by Chris K, Hotel Management
Thank you for your feedback, during your stay we were having WIFI upgrade works taking place and we apologise this affected you during your stay.We hope to welcome you back in the future.Kind RegardsChris KleinGuest Experience Manager
by A verified traveler
Posted 28 May 2024
Great location, great staff, nice rooms great breakfast!
Comment from Hotel Management
5 Jun 2024 by Chris K, Hotel Management
Dear Shawn,Thank you for your high score! We hope to welcome you back soon.Kind RegardsChris KleinGuest Experience Manager
by A verified traveler
Posted 28 May 2024
Fantastic. But parking is a few mins walk away. Ok if fine, but not when very windy and raining
Comment from Hotel Management
5 Jun 2024 by Chris K, Hotel Management
Dear Linda,Thank you for your high score! We hope to welcome you back soon.Kind RegardsChris KleinGuest Experience Manager
by A verified traveler
Posted 27 May 2024
The rooms were modern and very nice. Great hotel.
Comment from Hotel Management
5 Jun 2024 by Chris K, Hotel Management
Dear Jeff,Thank you for your high score! We hope to welcome you back soon.Kind RegardsChris KleinGuest Experience Manager
by A verified traveler
Posted 25 May 2024
Overall its a great hotel for the price.
Comment from Hotel Management
26 May 2024 by Chris K, Hotel Management
Dear Gonzalo,Thank you for providing a review of your recent stay here with us. I am happy to see that you scored us so high. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Chris KleinGuest Experience ManagerPullman Liverpool Hotel
by A verified traveler
Posted 25 May 2024
GREAT staff. Very clean. Breakfast excellent
Comment from Hotel Management
26 May 2024 by Chris K, Hotel Management
Dear Russell,Thank you for providing a review of your recent stay here with us. I am happy to see that you scored us so high. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Chris KleinGuest Experience ManagerPullman Liverpool Hotel
by A verified traveler
Posted 22 May 2024
Everything
Comment from Hotel Management
26 May 2024 by Chris K, Hotel Management
Dear Ivan,Thank you for providing a review of your recent stay here with us. I am happy to see that you scored us so high. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Chris KleinGuest Experience ManagerPullman Liverpool Hotel
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
26 May 2024 by Chris K, Hotel Management
Dear Robert,Thank you for providing a review of your recent stay here with us. I am happy to see that you scored us so high. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Chris KleinGuest Experience ManagerPullman Liverpool Hotel
