Ratings based on 203 Verified Reviews

3.0 out of 5
70% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Jun 2024
The lady at the front was very nice
Comment from Hotel Management
13 Jun 2024 by Hotel Manager , Hotel Management
Dear Rkia,Thank you for your feedback. We're delighted to hear that you had a positive interaction with our front desk staff. We strive to provide excellent customer service, and we look forward to welcoming you back for another pleasant experience.Sincerely, Hotel Manager
2 out of 5
by A verified traveler

Posted 14 May 2024
There's no parking, i booked a king bedthey gave me 2 doubles then said if we sleep in both they are char
Comment from Hotel Management
16 May 2024 by Hotel Manager , Hotel Management
Dear Lynda,We're sorry to hear about the inconvenience you experienced with parking and the room assignment during your stay. We understand the frustration this may have caused and will address these issues with our team to prevent similar occurrences in the future. We hope to have the opportunity to make things right and regain your trust in the future.Sincerely, Hotel Manager
5 out of 5
by A verified traveler

Posted 3 May 2024
Love this place!
Comment from Hotel Management
4 May 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for your nice comment. We're thrilled to hear that you love our hotel! Creating positive experiences for our guests is what we strive for, and we're delighted that you enjoyed your stay with us. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager
1 out of 5
by A verified traveler

Posted 20 Apr 2024
DON’T STAY HERE!!!! The manager is not customer friendly and is rude. Loud noises from her quarters during check-in disrupted the process. No access to ice machine? Terrible experience.
Comment from Hotel Management
30 Apr 2024 by Hotel Manager , Hotel Management
Dear Dan,We deeply apologize for any rudeness you encountered during your stay. This behavior is not reflective of our standards or values, and we take your feedback seriously. Rest assured, we will address this matter with our team to ensure it doesn't happen again. Additionally, we apologize for the disruption caused by noise during your check-in and for any inconvenience regarding the lack of access to the ice machine. The entire points you have observed will be investigated and necessary actions will be taken. Please visit us again.Sincerely, Hotel Manager
2 out of 5
by A verified traveler

Posted 5 Apr 2024
No heat to the room. Went to the office and was given a space heater. The curtains would not cover the windows.
Comment from Hotel Management
30 Apr 2024 by Hotel Manager , Hotel Management
Dear Colleen,We apologize for the inconvenience you experienced during your stay. It's concerning to hear about the lack of heat in your room and the issue with the curtains. Your comfort is important to us, and we regret that we fell short of ensuring a cozy and pleasant stay for you. We'll address these issues immediately to prevent similar occurrences in the future. Hope you will visit again.Sincerely, Hotel Manager
1 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
This was the worst hotel iv ever been to
Comment from Hotel Management
30 Apr 2024 by Hotel Manager , Hotel Management
Dear Tannor,We're truly sorry to hear that your experience fell short of expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted 18 Nov 2023 on Hotels
Clean and comfortable for a good nightly price.
Comment from Hotel Management
6 Jun 2024 by Hotel Manager , Hotel Management
Dear Jon,Thank you for choosing to stay with us. We're glad you found our hotel clean, comfortable, and affordable! We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to welcome you back again in the future.Sincerely, Hotel Manager
3 out of 5
by A verified traveler

Posted 18 Nov 2023
Loud because it’s on a busy street with particularly lousy insulation. You get what you pay for. Bed was good and it did have a microwave, frig, coffee pot and toaster oven.
5 out of 5
by A verified traveler

Posted 17 Oct 2023
Comment from Hotel Management
6 Jun 2024 by Hotel Manager , Hotel Management
Dear Randy,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your welcome. It is our privilege to serve guests like you.Sincerely, Hotel Manager
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Good
Comment from Hotel Management
6 Jun 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and they motivate us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager