Ratings based on 29 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
The resort is remote, quiet and beautiful. The staff is great and cabins are supper.
by A verified traveler
Posted 24 Nov 2023
Everything was amazing from the moment we arrived. Highly recommended.
Comment from Hotel Management
28 Nov 2023 by JenB, Hotel Management
Hi Irina, Thanks for choosing to stay with us during your stay in Belize. We are thrilled you enjoyed your stay and can't wait to host you guys again soon. Warm regards
by A verified traveler
Posted 10 Sep 2023
We stayed at Thatch Caye for two nights in an overwater bungalow. It was such an amazing experience, very quiet and relaxing. We really enjoyed the natural pool and snorkeling around the island. The food was delicious and the staff are super friendly and helpful! We would love to go back again.
Comment from Hotel Management
13 Sep 2023 by JenB, Hotel Management
Hi J, We are so happy that you decided to visit another jewel of ours and we appreciate your feedback on our service. Thanks so much for the kind words on the warmth and hospitality of our team and we look forward to hosting you again soon. Warm regards
by A verified traveler
Posted 30 Jan 2023
Awesome resort & staff. The perfect place for a quiet & relaxing vacation.
Comment from Hotel Management
6 Feb 2023 by JenB, Hotel Management
Hi Tanner, Thank you for staying with us during your stay in Belize. We look forward to hosting you again soon. Warm regards
by A verified traveler
Posted 28 Jan 2023
great service and views. a beach . good food and drinks. property could use a sprucing up.
Comment from Hotel Management
6 Feb 2023 by JenB, Hotel Management
Hi Miriam, Thank you for staying with us during your stay in Belize. We appreciate the feedback for our improvment and look forward to hosting you again soon. Warm regards
by A verified traveler
Posted 17 Jun 2022
The Staff was excellent…very attentive to your every need!
Comment from Hotel Management
18 Jun 2022 by Mr Goff, Hotel Management
We would like to thank you for choosing us here at Thatch caye resort, we really had a great time and we hope that we get to see you again
by A verified traveler
Posted 25 Oct 2021
This property is everything amazing and the perfect spot for a honeymoon. Staff is very friendly and you get to know everyone on a personal level. We will definitely be cooking back to visit!
Comment from Hotel Management
26 Oct 2021 by Dennis, Hotel Management
Good afternoon Dezaray,
Thank you very much for choosing to stay with us here at Thatch Caye for your recent visit to Belize.
We are excited to note that you enjoyed your stay with us and that our staff was instrumental in assuring you that this is so.
We look forward to hosting you and your loved ones again for a future visit.
Warm Regards,
by A verified traveler
Posted 10 Aug 2021
the caye was lovely, interesting, and well maintained.
by A verified traveler
NO, NO & NO! Massive hidden costs.
Posted 11 Jun 2021 on HotelsTravelers beware! It may look OK in the pictures online, but it is a classic bait and switch. Be prepared to spend an astronomical amount of money that is NOT listed or disclosed online. We stayed in an over the water cabana, which has a pretty view, but VERY cheaply built and minimally maintained. The resort is 2-2.5 stars at best, NOT 3.5 stars. The bed was extremely uncomfortable, old and sagging badly in spots. The AC barely works, and not enough to cool the tiny room. Upon arrival, we were offered the “all-inclusive” food package at an astronomical price. THERE IS NO MENTION OF THIS PRICING ON HOTELS.COM. We have stayed at other remote locations in Belize, so we understand the need for planned meals, but this was a complete ripoff. We opted for “a-la carte” meals, which ended up costing more than the inclusive package, to our absolute shock, and all for sub-par food that was at best, was buffet quality. The resort is located 8 miles off the coast which requires a round trip boat ride. We emailed the resort 3+ times to receive pricing on the boat ride, but never received a response. Other nearby islands list their boat prices very clearly. After one night, we decided to check out (and forfeit our second night stay). Upon checkout, we were hit with a massive bill for our boat ride. The manager was beyond rude, screaming at us. The resort thrives on over charging gringos and gauging guests, if that is your vibe, you will love this tourist trap.
Comment from Hotel Management
15 Jun 2021 by Thatch Caye Island Team, Hotel Management
Thank you for taking the time to leave a review. We apologize that you did not enjoy your stay and would like to address a few concerns in this review. First, we maintain up to date room and resort photos online; the resort is “rustic chic” and much of the room décor is from recycled and reclaimed materials. We pride ourselves on a unique, barefoot casual guest experience. If you ever have any concerns with your room or AC, we are available 24/7 for maintenance and other room issues.
Our online listings and rates notate that it is not inclusive of meal packages, we also send pre-arrival communication with guests reviewing meal options. For the full island experience most of our guests purchase the all-inclusive package, which includes all meals and local alcohol, along with the boat shuttle to the resort. Our all-inclusive prices are competitive with similar options across the country and if you have any feedback or requests with your meals, we encourage you to talk to us on property and we can work to accommodate with the chef.
We apologize again that your experience did not live up to expectations. We hope to see you again sometime and show you the true Belize experience.
by A verified traveler
Island paradise
Posted 30 Mar 2021 on HotelsThatch Caye is a beautiful island escape. The people there are fantastic, from Sharyn at the bar, Nelson at the tables and Darvin with the snorkeling equipment. The grounds crew is fantastic. Everyone on the island is friendly and eager to please. Loved it.
