Ratings based on 194 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 Jun 2022
Felt like a visit to a quaint mansion in a park setting. It was a little worn around the edges, but charming throughout. Super-friendly staff, nice outdoor pool, delicious breakfast and quiet surroundings.
3 out of 5
by A verified traveler

Wonderful place, WFI does not work in all rooms !!

Posted 14 Sep 2021 on Hotels
Wonderful place to stay with excellent food and staff that want to do all they can to insure you enjoy your stay The WFI is only good in certain part of the building and does not work in al, the bedrooms My Son had a room of the first floor the WFI was perfect, my room was on the top floor and it did work at all as it cut out on the stairs to the second which resulted in me having to do my work in the dinning room, which was not ideal !!!
1 out of 5
by A verified traveler from Karlsruhe

Posted 4 Sep 2019 on Ebookers
Cold welcome. Worse still, we have been double charged. Having used the credit card to secure the booking, I paid by Maestro, noting to the manager that he had taken my credit card number. He assured me that this was merely to reserve the room. Now we note that the credit card has been debited in addition! Steer clear of these fraudsters!
5 out of 5
by A verified traveler

A great overnight stop

Posted 23 Aug 2019 on Hotels
Our family stayed for just one night, we were travelling through Thann. The hotel staff were very welcoming. The room was nice and comfortable. We stopped for breakfast, a buffet continental breakfast, which we all enjoyed. I would stay here again and would love to stay for longer than one night.
5 out of 5
by A verified traveler

Gem!

Posted 4 Jul 2019 on Hotels
Great hotel with real character! We keep coming back!
5 out of 5
by A verified traveler

Posted 20 Nov 2018 on Hotels
Very nice hotel, quiet rooms and great restaurant
5 out of 5
by A verified traveler

Nice stay

Posted 21 Aug 2018 on Hotels
Very nice. Meals good. Staff very friendly
3 out of 5
by A verified traveler

Disappointed

Posted 5 Aug 2018 on Hotels
Very small room. Unable to open windows as ivy was growing over the windows, and if you opened them insects were able to enter the room. Room was very dated.
5 out of 5
by A verified traveler

Posted 12 Jun 2018 on Hotels
Hotel exceptional, town miserable