Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Front desk was not friendly at all not even a smile.
by A verified traveler
Posted 25 May 2024
Staff was very nice.
Comment from Hotel Management
26 May 2024 by Manager, Hotel Management
Hello Lyndsey,We appreciate your kind words about our staff. Thank you for acknowledging their hard work and dedication to providing excellent service. Your feedback is valuable to us as we strive to ensure all guests have a pleasant experience during their stay.
by A verified traveler
Posted 25 May 2024
Easy access, close to restaurants. Pool and hot tub was not in working condition.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Linda,We appreciate your feedback and apologize for any inconvenience experienced during your stay. We encourage guests to reach out to our management team for a resolution. Your comments will help us improve our services for future guests.
by A verified traveler
Posted 23 May 2024
It's at the middle of no where.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Dai Chong,We appreciate your feedback and apologize if our location did not meet your expectations. Our hotel aims to provide a peaceful retreat away from the hustle and bustle of the city. We understand that location preferences vary and will take your comments into consideration for future guests. Thank you for your comments.
by A verified traveler
Posted 17 May 2024
Nice place
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Diane,We are pleased to hear you enjoyed your stay with us. Your positive feedback is appreciated and we hope to welcome you back soon.
by A verified traveler
Posted 11 May 2024
Had a slight mayfly issue but that is really beyond anyone’s control. Friendly clean well maintained and very affordable
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Donald, Thank you for acknowledging our clean, well-maintained, and friendly environment. We appreciate your understanding of the occasional challenges with nature. Your positive feedback means a lot to us as we strive to offer a great experience for all our guests.
by A verified traveler
Posted 11 May 2024
No complaints
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello Kevin,We are delighted to hear that your stay was up to your expectations. We truly appreciate your feedback and hope to welcome you back in the near future.
by A verified traveler
Posted 10 May 2024
The front desk girl is rude!
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello Veronica,We're sorry to hear about your experience; our team usually prides itself on providing excellent service. Your feedback is valuable for our ongoing training and improvement efforts. We encourage guests to reach out to our management team directly for further assistance with any concerns.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Bobby Dale,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.
by A verified traveler
Posted 6 May 2024
Stayed 2 nights and asked for clean towels and for trash to be emptied and neither was done.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Tanya,We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our housekeeping team for further improvement in their services. We appreciate you bringing this to our attention and hope to welcome you back for a better experience in the future.
