Ratings based on 38 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2023
This is a beautiful old Riad. The staff were very friendly and helpful. Our room was clean and comfortable. It was a bit noisy because the window was facing an alley way. The breakfast was great and the service was excellent. We would highly recommend staying here!
by A verified traveler
Posted 7 Dec 2022
the hotel put me in a very unsafe situation where I was separated from my friend, cheated out of money, had my wallet stolen and was sent off with a stranger who tried to take me to a different location.
Comment from Hotel Management
8 Dec 2022 by Youssef , Hotel Management
Buenos días Primero, me sorprendió que usted no nos ha dicho nada de esto cuando estuvo en el hotel. por segundo nosotros no podemos estar culpables por una cosa fuera del hotel. Por nuestro favor, nosotros ayudamos a los clientes para facilitarles la llegada al hotel y siempre mandamos a nuestros empleados a buscarles.
by A verified traveler
Posted 29 Jun 2019
We spent one night only at Riad El Reducto but we would have loved to stay longer. Our room was spotlessly clean and very comfortable and well equipped. We had breakfast and dinner in the restaurant and both were superb. The riad is also licenced to serve alcohol and has a lovely rooftop terrace with amazing views were you can enjoy a cold beer or a glass of wine which is a rare find in Morocco! Above all else however it was the fantastic team of people working at the riad that really blew us away. Without any exception every single member of the team whom we had the absolute pleasure to meet were gracious, friendly, attentive, professional and kind. We loved this place and we'll most definitely return.
Comment from Hotel Management
3 Jul 2019 by Reception , Hotel Management
Thanks for staying with us! Your opinion is very important to us.
by A verified traveler from New York
Posted 18 Mar 2019
Helpful staff.
Excellent restaurant.
Beautiful interior.
by A verified traveler
Posted 22 Feb 2019
by A verified traveler
Pleasant hotel with friendly service
Posted 12 Oct 2018 on HotelsWe, a retired couple, stayed at this Riad for one night in September. The hotel is located in the pedestrian-only Medina, but someone met us at the drop-off point outside the walls and carried our bags to the hotel. The central courtyard is ornately decorated and acts as the front desk and hotel restaurant. Staff was friendly and helpful, although most spoke Arabic, bits or French or bits of Spanish and little or no English. Friendly gestures and smiles worked wonders. Our room was actually in a smaller Riad annex across the narrow laneway. The room consisted of a sitting area overlooking the interior courtyard, with a large bathroom off one end and a confortable well air-conditioned room (with comfortable bed) off the other. Everything that we wanted to see was close by, including both the old Medina and the newer colonial town. We had an enjoyable dinner in the Riad’s restaurant, which was licensed for beer and wine. Breakfast was more than ample and, for a reasonable price, the kitchen packed us a takeaway lunch for our onward bus ride
by A verified traveler from Boston
Posted 2 Aug 2018
Good hotel in the middle of old medina, nice roof terrace. Staff friendly and helpful. Good food
Comment from Hotel Management
9 Aug 2018 by Youssef el Aggadi, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
Recommended
for Everyoneby A verified traveler from New Orleans
Tetouan-El Reducto Style
Posted 17 Aug 2017The riad is comfortable and tastefully decorated. Service and staff are excellent and accommodating. I use a wheelchair and they have one room which is handicap friendly, not completely wheelchair acccessible yet the owner is making great strides in having one room which has a ramp to the room and a roll in shower. A few more ramps which she is in the process of adding and it will be one of the few places in Maroc which is available to wheelers. The riad also has a good restaurant, a nice wine selection and breakfast was generous, delicious and served anytime after 8:00am.
Recommended
for Everyoneby A verified traveler from New Orleans
Lovely riad in the center of Tetouan
Posted 14 Aug 2017
Pros: The riad was clean, professionally managed, with excellent staff.
Location: Close to everything you would want to do in Tetouan.
From the minute we checked in we were treated with kindness and respect. The staff is helpful and accommodating and made sure we had everything we needed. Breakfast was delicious and available any time after 8:00AM; that in itself was a treat. The room was clean, nicely decorated with a comfortable bed. I am a paraplegic and the bathroom was easy to maneuver which included a roll-in shower. It may not be accessible for a larger person as the doorways were narrow but this is the first hotel I have stayed in in Morocco which is handicapped friendly. The owner is making improvements all the time to make the room more accessible and the staff is ready to help if you need anything. El Refucto also has an excellent restaurant and a nice wine selection.
by Lucy from East Sussex
Riad hospitality at its best
Posted 27 Aug 2016 on HotelsExcellent staff. Good quality food and drink. Great experience of riad style accommodation.
