Ratings based on 836 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newton
Posted 26 Mar 2024
We loved staying at the Teton lodge and will certainly be back.
by A verified traveler
Posted 11 Mar 2024
1st class!! Stayed at Snake River Lodge (thumbs down) and then here for 1 night…WOW what a difference!!! The people, the place, etc all checked off EVERY BOX for us!! Book It!!
by A verified traveler
Posted 26 Dec 2023
We enjoyed our stay at Teton Mountain Lodge. The convenience of being located at the base of Jackson Hole Mountain Resort helped make the most of our ski days! There is great shopping at the equipment shop at the base of the mountain as well. Working with Austin, our concierge, made it all so effortless. He was fantastic and full of information; he booked our lift tickets and a snowmobiling excursion with Back Country. The hotel is also a short drive into downtown Jackson where we spent our evenings dining and shopping at the local boutiques. We had our 7 yr. old granddaughter in tow so we also incorporated a horse drawn wagon tour of the Elk Refuge and a day at Snow King, riding the Cowboy Coaster, tubing and skiing...the Elk Refuge and Snow King were also a very short drive from the hotel. Also, dining/drinks in the bar at Spur, located on the ground floor of the hotel, was very casual, cozy and convenient. Don’t forget swimsuits for the pool/hot tub!
Comment from Hotel Management
27 Dec 2023 by Marco Morales, Hotel Management
Dear Rhonda,Thank you so much for your excellent review! We are fortunate to have Austin as part of our team. I will be sure to share your kind words with him. Being a slopeside property, it gives our guests the great advantage of being centrally located to all the shopping and restaurants in the Village. We hope to see you again soon. Best regards,
by A verified traveler
Posted 22 Dec 2023
No one to help with the luggage
Took a while to check in
One of the room was not ready at 2:30pm
They took a while to find my reservation
Staff not well trained and not very attentive
Nice but too expensive for what it is
Comment from Hotel Management
27 Dec 2023 by Marco Morales,, Hotel Management
Dear Jagger, Thank you for sharing your feedback; we will utilize it to better our services and products.
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Marco Morales,, Hotel Management
Dear Rhonda, Thank you so much for your 5-star rating! We look forward to your next stay. Best regards,
by A verified traveler
Posted 2 Nov 2023
The staff was great!! We were able to upgrade to a lovely suite which was very nice. The property is clean, well run and is in an excellent location!
Comment from Hotel Management
2 Nov 2023 by Marco M. Resort Director, Hotel Management
Dear James,Thank you so much for your excellent review! We're delighted to hear that you had a wonderful stay, and we're thrilled that our team could contribute to making it even more memorable. We eagerly anticipate the opportunity to welcome you back in the near future.
by A verified traveler
Posted 1 Nov 2023
Great resort at good location but unfortunately the weather was not good for our visit.
Comment from Hotel Management
2 Nov 2023 by Marco M. Resort Director, Hotel Management
Dear Jie,Thank you so much for your review. I'm delighted to hear that you enjoyed our hotel. We can't wait to welcome you back in the summer so you can savor the warm weather in Jackson. Best regards,
by A verified traveler
Posted 1 Oct 2023
We enjoyed our stay and can't wait to return soon
Comment from Hotel Management
28 Oct 2023 by Marco M. Resort Director, Hotel Management
Dear Dana,Thank you so much for your 5-star rating! we look forward to your next stay.
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by Marco M. Resort Director, Hotel Management
Dear Mary,Thank you so much for your 10 out of 10 rating. We hope to see you again soon.
by A verified traveler
Posted 15 Sep 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by Marco M. Resort Director, Hotel Management
Dear Kim,We hope to welcome you back again in the near future.
