Ratings based on 393 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from RUSE
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Frank., Hotel Management
Hello Christopher,Thank you for your taking the time and trouble to provide us with your feedback. We really appreciate it.Kind regards,Frank & Rob.
by A verified traveler
Posted 4 Feb 2024 on Wotif
Very nice unit,comfortable and quiet.Well looked after.Frank welcomed us when we arrived explained the best way to walk to our party at the Crowne Plaza.Had to walk back up the hill could have got a Taxi but took it slowly.Were only there for the night but hope to stay longer next time.
Comment from Hotel Management
4 Feb 2024 by Frank, Hotel Management
Hello Jeanette,Thank you for your generous comment.It is our responsibility to care for our guests.We take that responsibility seriously.We are happy to learn that you have had an enjoyable stay with us and look forward to seeing you again.Kind regards,Frank & Rob.
by A verified traveler
Great Place
Posted 23 Jan 2024 on HotelsWe were in a garden room.
It was very clean, beachy and modern.
Bed and pillows comfy. Came with a kitchen: plates, bowls, cutlery, glasses, mugs, microwave, electric portable stove, air fryer, full size fridge with a freezer, and more. Washing machine and dryer too inside the room. We didn't cook or do laundry, but great bonuses to have whilst away.
TV access to Netflix, Stan etc
Bathroom - shower pressure is awesome, shower gel, shampoo, conditioner etc provided.
Fan and air con worked well.
Frank the owner is very friendly, and helpful.
He mentioned they renovated the rooms during covid times, which explains their modern look.
Place is about a 7 min walk downhill to Terrigal beach, maybe 10-12 going back up (good work out). Always had parking, and undercover too at this hotel.
We will definitely stay again when we are back in Terrigal.
Comment from Hotel Management
4 Feb 2024 by Frank, Hotel Management
Hello Esther,Thank you for your generous comment.It is good to learn that you have enjoyed your stay with us. We will share your feedback with the staff who deserve most of the credit.Kind regards,Frank & Rob.
by A verified traveler
Posted 21 Jan 2024
Very clean and easy access beach
Comment from Hotel Management
4 Feb 2024 by Frank, Hotel Management
Hello Go Eun,Thank you for generous comment.Hope to see you again in the future.Kind regards,Frank & Rob.
by A verified traveler
Posted 3 Jan 2024 on Wotif
Comment from Hotel Management
4 Feb 2024 by Frank, Hotel Management
Hello Tim,Thank you for your generous review.We are pleased to hear that you enjoyed your stay with us.Kind regards,Frank & Rob.
by A verified traveler
Posted 14 Dec 2023 on Wotif
Comment from Hotel Management
14 Dec 2023 by Frank, Hotel Management
Hello Shaun,Thank you for taking the time and trouble to give us a review. We are pleased to hear that you enjoyed your stay with us.Kind regards,Frank & Rob.
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
14 Dec 2023 by Frank, Hotel Management
Hello Georgina,Thank you for taking the time and trouble to give us a review. We really appreciate it. Kind regards,Frank & Rob.
by A verified traveler
Posted 16 Nov 2023 on Lastminute
Friendly service. Clean, attractive,comfortable accommodation
Comment from Hotel Management
16 Nov 2023 by Frank., Hotel Management
Hello FrancisThank you so much for your generous review and comment. It was a pleasure to have been given a chance to accommodate you. We will share your thoughts with our staff who deserve most of the credit.Kind regards,Frank & Rob.
by A verified traveler
Posted 3 Nov 2023 on Wotif
Spa bath was AMAZINGLY HUGE... Room was comfortable, clean and really nicely presented. A light breakfast was supplied, great pressure in shower and comfy bed. Frank the Manager was so lovely, kind and helpful. Highly recommend.
Comment from Hotel Management
16 Nov 2023 by Frank., Hotel Management
Hello Sharmaen,Thank you so much for your generous review and comment. We are in the service industry and all of the staff take our responsibility seriously with the comfort of our guests in mind.Kind regards,Frank & Rob.
by A verified traveler
Posted 1 Nov 2023 on Wotif
Great stay very comfortable, just missed the small things like a hairdryer which I would never normally pack on my travels!
Comment from Hotel Management
16 Nov 2023 by Frank., Hotel Management
Hello Colleen,Thank you for taking the time and trouble to give us feed back. It was a pleasure to have you staying with us. Unfortunately the previous guests must have used the hairdryer and instead of putting it back in the it's usual place under the basin they put in the shaving cabinet . We should have replaced in it's proper spot, but we have fails to do so. Hope that this did not cause you too much of an inconvenience. Kind regards,Frank & Rob.
