Ratings based on 680 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Your accessible room was not accessible. No space for mobility aids, random doors leading to nowhere blocked by furniture, no way to get into beds easily with walls blocking them, bathroom door doesn’t stay open, shower chair doesn’t fit in shower, room as far away from entry to hotel as possible which is not accessible at all.
Comment from Hotel Management
3 Jun 2024 by Mack, Hotel Management
Dear Autumn;Please accept our apologies regarding fail to meet your expectations regarding room layout. We will use your feedback for further improvement. Once again thank you and hope to see you again.
3 out of 5
by A verified traveler

Posted 20 May 2024
Had to wait at front desk because attendant was at pool. Woke up to shower in morning after 13 hour drive to no shower curtain. ☹️
Comment from Hotel Management
21 May 2024 by Mack, Hotel Management
Dear Deborah;Please accept our sincere apology regarding waiting on check in and housekeeping lapse on shower curtain. We will using your feedback for improvement and hope to see you again.
5 out of 5
by A verified traveler

Posted 19 May 2024
Nice and reasonably priced.
Comment from Hotel Management
21 May 2024 by Mack, Hotel Management
Dear Yusupha;Thank you for your compliments and ratings. We look forward to see you again.
5 out of 5
by A verified traveler from Snow Hill

Posted 14 May 2024
It was great amazing hotel all around. Breakfast was great too! Room was outstanding!
Comment from Hotel Management
15 May 2024 by Mack, Hotel Management
Dear Ariene;Thank you for ratings and compliments about Quality inn Terrell. We appreciate it and look forward to seeing you soon.
5 out of 5
by A verified traveler

Posted 4 May 2024
Comment from Hotel Management
5 May 2024 by Mack, Hotel Management
Dear Steve;Thank you for ratings and hope to see you soon.
3 out of 5
by A verified traveler from lake villa

Posted 2 May 2024
For a quick overnight not bad. A little pricey for the place. Breakfast was good.
Comment from Hotel Management
3 May 2024 by Mack, Hotel Management
Dear Tracy Baird Spetz Elissa;Thank you for your feedback. Hope to see you again with less price .
3 out of 5
by A verified traveler

Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Mack, Hotel Management
Dear David;Thank you for rating and hope to see again for better experience on next stay.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Good place
Comment from Hotel Management
21 Apr 2024 by Mack, Hotel Management
Dear Jose;Thank for ratings and compliment. We appreciate it and look forward to see you again.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
The room was spacious with a huge bed. Things felt a bit outdated and run down, but overall a great experience
Comment from Hotel Management
18 Apr 2024 by Mack, Hotel Management
Dear Randall;Thank you for compliments on bed and concerns. We look forward to provide superior accommodations on next stay with us.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
quite and clean with friendly staff
Comment from Hotel Management
15 Apr 2024 by Mack, Hotel Management
Dear Chris;Thank you for your compliments about cleanness and staff friendliness . We look forward to provide another great stay with us.