Ratings based on 605 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Great location. Friendly staff. Nice breakfast. Clean.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Antone, R,Thank you for sharing your positive feedback on our convenient location, friendly staff, pleasant breakfast, and cleanliness. We value your comments and hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 3 May 2024
I like comfort suit but this time I regret booking this location . The room was expensive and I couldn’t sleep at night the hotel was booked and kids were running between swimming pool and rooms all night. The room was not safe and electric wires without cover not suitable for kids. The area was very noisy and it was 12 am couldn’t believe how the neighbor was loud
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Tara,We apologize for the inconvenience you experienced during your stay. The safety and comfort of our guests are a top priority, and we thank you for bringing these concerns to our attention. We value your feedback and will address these issues to ensure a better experience for future guests.
by A verified traveler
Posted 24 Apr 2024
Friendly staff. Clean room . Convenient location.
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Gaile,We are pleased to hear that you found our staff friendly, and your room clean during your stay. We are happy that our hotel's convenient location added to your experience. Your feedback is greatly appreciated. Thank you for choosing to stay with us.
by A verified traveler from Mcloud
Posted 21 Apr 2024
Nice and clean
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Amanda,We're pleased to hear you found our hotel nice and clean. Your satisfaction is important to us, and we hope to welcome you back in the future.
by A verified traveler from Scottsburg
Posted 21 Apr 2024
The first time we stayed the staff was amazing. After that, the staff was horrible. Charged us $150 incidentals deposit the was not charged the first time we stayed and held it for over a week. That was more than my king suite cost all together!!!
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Michele, We appreciate your feedback and apologize for any inconvenience caused during your recent stay. Our team works hard to ensure all our guests have a pleasant experience. For any billing inquiries or discrepancies, we recommend reaching out to our management team directly for further assistance. Thank you for bringing this to our attention.
by A verified traveler
Posted 15 Apr 2024
Enjoyed our stay.
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Tiffany,We are pleased to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to contact hotel management directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 9 Apr 2024
Good choice for a last minute decision to go see the eclipse! Great stay!
Comment from Hotel Management
12 Apr 2024 by Manager, Hotel Management
Hello Bobby,We're thrilled to hear you enjoyed your stay with us during such a special event like the eclipse! Your positive feedback is greatly appreciated. We hope to welcome you back for more fantastic experiences in the future.
by A verified traveler
Posted 28 Mar 2024
The breakfast was great with eggs, sausage and orange juice! Clean, comfy bed, friendly service.
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Karen,We are delighted to hear that you enjoyed the breakfast and found our beds comfortable during your stay. Our team is dedicated to providing friendly service to all our guests. Thank you for taking the time to share your positive experience with us!
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Hello Darin, We appreciate you choosing to stay with us. If there's anything we can assist you with please don't hesitate to contact us directly.
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
19 Mar 2024 by Manager, Hotel Management
Hello laura,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to share them with us directly. We hope to welcome you back soon!
