Ratings based on 440 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Very nice staff and pool was nice and warm
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Hello Dallon, Thank you so much for your review! I will be certain to celebrate a job well done with my team. Safe travels, and we hope to see you next time!
by A verified traveler
Posted 1 Jun 2024
Front desk staff very accommodating,very pleasant,excellent public relations.
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Joanne, thank you so much for your review! We work hard every day to ensure that our guests are taken care of and welcomed warmly with the best customer service in Terrace!
by A verified traveler from Grand Prairie
Posted 29 May 2024
Carol went out of here way to take care of me when i arrived. Have not met a nicer person.
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Martin, you are completely correct that Carol always goes above and beyond to provide amazing customer service to our guests, and it shows with how many people choose to mention her in reviews! Thank you for your kind words, I will be certain to pass them on to Carol, and celebrate with her on a job well done!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Thank you so much for leaving your review Robert! My team really feeds off the feedback from our guests, and its such an essential part of keeping us doing what we are doing! See you next time you are in town!
by A verified traveler
Posted 25 May 2024
Kids loved the pool! Hotel was quiet, and clean! Bed was comfortable!
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Samantha, thank you so much for taking the time to leave a review. Its a joy to me and my team to see the kids that stay with us having so much fun in the pool, and if you have any suggestions on how we could improve the experience for future guests I would love to hear them!
by A verified traveler
Posted 20 May 2024
I enjoyed my stay so much, I extended my visit to Terrace.
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Laural, getting to know you while you explored, and ultimately settled, in our community was a fantastic experience. Sometimes when you live in a place for a while, you lose the wonder that made you want to live there in the first place, and to say that myself, and my team, have looked at our community with renewed vigor after seeing your excitement for the local events and beautiful walking trails, would be an understatement. I hope you enjoy being a Terraceite, and that you will drop in to say hello even if you aren't a "Guest" any longer.
by A verified traveler
Posted 17 May 2024
Amazing
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Corey, thank you so much for taking the time to leave a review! I really appreciate the guests that recognize how fantastic my team is!
by A verified traveler
Posted 15 May 2024
Comfortable
Comment from Hotel Management
4 Jun 2024 by Rachel Lund, General Manager, Hotel Management
Hello Tina, Thank you for taking the time to leave a review. I am always happy when our guests have a comfortable stay! Safe travels, and we will see you next time you are in town!
by A verified traveler
Posted 13 May 2024
O
by A verified traveler
Posted 12 May 2024
Convenient, right off main road and nearby groceries/brewery. Shower was old and cramped. Friendly check in staff
