Ratings based on 453 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
Our flight got cancelled last minute and we needed a place to stay. Comfort in was very welcoming, comfortable and convenient. Just what we needed in our situation.
4 out of 5
by A verified traveler

Posted 22 May 2024
It had coffee on hand anytime and staff very helpful
Comment from Hotel Management
22 May 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted 22 May 2024
Close to down town
Comment from Hotel Management
22 May 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by A verified traveler

Posted 2 May 2024
We have stayed in many Comfort Inns over the years, probably a hundred or so, but this one stands out above all the others.Our room was big, bright and spotless. Bathroom likewise.All room amenities were outstanding.The breakfast was great with good variety, kept hot ,some fresh fruit and veggies etc. The staff was friendly, efficient and accommodating. To top it off, it was a Tuesday and they served free pizzas, pop, veggies etc available to all guests! My wife and I would very highly recommend this facility without any reservation! Gene and Marianne Vetsch
Comment from Hotel Management
3 May 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Clean, modern, excellent staff. Bed is comfortable. Breakfast is decent. Free pizza wednesdays for customer appreciation. Far from restaurants if you dont have a car but can order delivery or take a taxi.
Comment from Hotel Management
3 May 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Comment from Hotel Management
14 May 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted 15 Apr 2024
would be nice if they had vegan options for their breakfast
Comment from Hotel Management
15 Apr 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted 18 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler from Sooke

Posted 17 Mar 2024
Comment from Hotel Management
18 Mar 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
3 out of 5
by A verified traveler from Key Biscayne

Posted 14 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Jun R, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!