Ratings based on 222 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from san antonio
Posted 9 May 2024
Beautiful place but no air conditioning
Comment from Hotel Management
9 May 2024 by Yuri del Castillo, Hotel Management
Agradecemos sus comentarios, los cuales nos comprometen a mejorar en el aspecto que usted nos comenta. Hasta pronto!
by A verified traveler from Benito Juárez
Posted 16 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Yuri del Castillo N, Hotel Management
Muchas gracias por su confianza y preferencia. Hasta pronto!
by A verified traveler
Posted 13 Apr 2024
Very good
Comment from Hotel Management
15 Apr 2024 by Yuri del Castillo N, Hotel Management
Thanks so much for visiting us... glad to know you'd enjoyed your stay at La Posada. Hasta pronto!
by A verified traveler
Posted 13 Apr 2024
An amazing property built into the mountains overlooking the town of Tepoztlan. If you like to sip on tequila with a pool over looking the mountains, this is the place for you. The food is excellent!
Comment from Hotel Management
15 Apr 2024 by Yuri del Castillo N, Hotel Management
We're happy to know that you enjoyed our incredible views from the hotel and from the pool. Thank you very much for your kind comments, these commit us to improving day by day to provide you with the best experience on your next visit.
by A verified traveler
Posted 12 Apr 2024
This hotel was absolutely gorgeous. The view of the city and the architect of this hotel was breathtaking. The staff was very kind. Breakfast was delicious. Easy access to many parts of Tepoztlán and I felt very safe.
I gave 4 stars to properly condition and facilities only because there is no air conditioning in the rooms and I got very hot at night.
Comment from Hotel Management
15 Apr 2024 by Yuri del Castillo N, Hotel Management
We love to know that you enjoy the architecture and found amazing your stay and breakfasts at La Posada.Our commitment is to provide you with friendly service so that you feel at home. Our unbeatable location gives you the security of going out to the places of interest that surround us. We hope to serve you again.
by A verified traveler
Posted 5 Apr 2024
Beautiful location - views are key point of hotel. Charming colonial style hotel with very good restaurant. Rooms do not have ACs which is a problem in rooms exposed to direct sunlight.
Comment from Hotel Management
6 Apr 2024 by Yuri del Castillo N, Hotel Management
Thank you very much for your very positive comments, which commit us to improve the topic you share with us. Happy to know that you enjoyed our views, location and food. Come back soon!
by A verified traveler
Posted 7 Mar 2024
Todo excelente muy buena atención y excelente ubicación
Comment from Hotel Management
8 Mar 2024 by Yuri del Castillo N, Hotel Management
Nos llena de alegría saber que disfrutó de su estancia, de nuestro servicio y nuestra inmejorable ubicación. Espperamos tener el honor de volver a atenderle!
by A verified traveler from WINNIPEG
Posted 5 Mar 2024
Beautiful sceneries!
Comment from Hotel Management
6 Mar 2024 by Yuri del Castillo N, Hotel Management
Thanks so much for visiting us and for sharing your very kind comment. See you soon!
by A verified traveler
Posted 29 Jan 2024
Everything went good
Comment from Hotel Management
29 Jan 2024 by Yuri del Castillo N, Hotel Management
Glad to hear everything was ok during your stay at La Posada, it was a pleasure to have you here. See you soon!
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Yuri del Castillo N, Hotel Management
Infinitas gracias por su confianza y su preferencia... esperamos contar nuevamente con su distinguida visita. Hasta pronto!
