Ratings based on 100 Verified Reviews

4.5 out of 5
74% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Best hotel for that area.

Posted 15 Nov 2023 on Hotels
This is by far the best hotel in the area. The area, well, not as great but what can you do if you have to be there? Restaurant is fine.
Comment from Hotel Management
2 Dec 2023 by HS HOTEL, Hotel Management
Le agradecemos sus comentarios y esperamos verle nuevamente, Saludos Cordiales
5 out of 5
by A verified traveler from Highlands

Posted 31 Mar 2023
Clean, affordable, good breakfast
Comment from Hotel Management
2 Apr 2023 by HS HOTEL, Hotel Management
Agradecemos su comentario y calificaciònSaludos Cordiales
5 out of 5
by A verified traveler

Posted 16 Oct 2022
Very pleasant stay.
Comment from Hotel Management
16 Oct 2022 by HS HOTEL, Hotel Management
En HS Hotel, nos complace el que haya tenido una agradable estancia, agradecemos sus comentarios y lo invitamos a continuar visitándonos.Saludos Cordiales
5 out of 5
by A verified traveler

Posted 4 Jul 2022
Great location with comfortable bed and full breakfast
Comment from Hotel Management
4 Jul 2022 by HS Hotel, Hotel Management
WE APPRECIATE YOUR COMMENTS. WE HOPE TO HAVE YOUR VISIT AGAIN
5 out of 5
by A verified traveler

Posted 18 May 2022
very quite place
Comment from Hotel Management
12 Jun 2022 by L.A.T. Edgar Garrido, Hotel Management
Mr. Weiguo, we send you our regards and hope to see you again at HS Hotel. Best regards
2 out of 5
by A verified traveler from Kansas City

Posted 21 Feb 2022
Based upon the pictures we were expecting a room with a full size hot tub, but the tub was only a single person. Jets in the tub did not work. Front desk staff just shrugged their shoulders and we’re not helpful. Restraunt food and service was disappointing. Loud nightclub music next door. Felt like we were bait and switched on the room based on the pictures and description. Jet tub did not work and made loud noises all night. Overall a nice hotel, clean, comfortable bed. But misleading room description and pics. Staff was unhelpful.
Comment from Hotel Management
6 Mar 2022 by HS Hotel, Hotel Management
Lamentamos que no haya tenido una agradable estancia, su opinión es muy importante para nosotros y le ofrecemos una disculpa por los inconvenientes, tomaremos en cuenta sus comentarios para mejorar nuestros procesos.
1 out of 5
by A verified traveler

Posted 4 Dec 2020 on Hotels
Comment from Hotel Management
8 Dec 2020 by Edgar Garrido, Hotel Management
Lamentamos que haya tenido una mala experiencia. Por favor no dude en hacernos saber como podríamos mejorar, será de gran ayuda para darle un mejor servicio.
5 out of 5
by A verified traveler

Posted 25 Nov 2020
Comment from Hotel Management
26 Nov 2020 by HS Hotel, Hotel Management
Gracias por sus calificación, lo invitamos a seguir visitándonos
5 out of 5
by A verified traveler

Best hotel and service.

Posted 11 Jan 2020 on Hotels
Amazing hotel, very good room temp control and the best is the restaurant , try the rib eye , it’s awesome!
Comment from Hotel Management
11 Jan 2020 by Marco Balcázar , Hotel Management
Thank you very much for your comment, and that the hotel and the restaurant were better to your liking. We hope to see you again soon at the hotel. Best regards
5 out of 5
by A verified traveler from San Diego, CA

Posted 31 Jul 2019
This is a really nice hotel. I would recommend to anyone. The rooms are extremely beautiful, modern and clean. Absolutely no complaints.
Comment from Hotel Management
2 Aug 2019 by Edgar Garrido, Hotel Management
Gracias por sus comentarios, es un gusto recibirlos en HS Hotel. Saludos Cordiales