Ratings based on 363 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
Very clean
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
¡Qué amable de su parte dejar ese comentario tan positivo! Agradecemos sinceramente sus palabras y nos alegra mucho saber que disfrutó de su experiencia con nosotros. Su satisfacción es nuestra mayor recompensa. Esperamos poder darle la bienvenida nuevamente en el futuro. ¡Muchas gracias por su preferencia y por compartir su experiencia!
by A verified traveler from San Marcos
Posted 21 Feb 2024
The location is perfect for visiting the pyramids. There is no coffee or hot water in the room. other than that everything is great.
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
¡Qué amable de su parte dejar ese comentario tan positivo! Agradecemos sinceramente sus palabras y nos alegra mucho saber que disfrutó de su experiencia con nosotros. Su satisfacción es nuestra mayor recompensa. Esperamos poder darle la bienvenida nuevamente en el futuro. ¡Muchas gracias por su preferencia y por compartir su experiencia!
by A verified traveler
Posted 16 Oct 2023
Heater was noisy. Bed mattress was uncomfortable.
by A verified traveler
Posted 9 Oct 2023
by A verified traveler
Very Nice if you don't have a back problem!
Posted 20 Jul 2023 on HotelsI have stayed with them multiple times, the hotel is very cozy, clean and the staff is very friendly and helpful. Just this time I notice that the bed was not conformable the mattress was not even and they should get new ones for the rest was great.
by A verified traveler
Posted 3 Jul 2023
by A verified traveler
Posted 12 Jun 2023
Everyone was so nice and went out of their way to make our stay memorable in all the best ways.
by A verified traveler
Hidden Gem at Teotihuacan
Posted 7 Jun 2023 on HotelsReally amazing rustic motel near the Pyramids. The staff was incredibly nice and had some great recommendations that we did the following day and had an wonderful day touring the pyramids at our own pace.
by A verified traveler from Carpinteria
Posted 9 May 2023
Not to impress with the hotel. No A/C and lots of noise through the night. People outside the pool area partying throughout the night. Hotel staff said nothing to keep the noise down. The restaurant and location was decent.
by A verified traveler
Posted 14 Feb 2023
I could not reach hotel by phone for confirmation. When we arrived someone outside the property told us the owner cancelled our reservation. I was not notified by owner or Expedia. I am not pleased.
