Ratings based on 164 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Base for exploring Santiago

Posted 25 Jun 2023 on Hotels
Used this hotel as a base for exploring Santiago. We had a car so the few minutes drive into town was no problem with lots of free on site parking at the hotel. Parking in Santiago itself is tricky but we found an excellent place called Parking Municipal Belvis just a short ten minute walk to the historic centre. Hotel itself was big, clean and with spacious rooms. Just the job. We were on a touring holiday so if you're not in a car then probably not for you as not walking distance into Santiago and public transport is patchy.
5 out of 5
by A verified traveler

COMFORTABLE STAY

Posted 20 Dec 2021 on Hotels
It was very pleasured stay, maybe the best compleate spa, small but funccional. Will be back.
5 out of 5
by A verified traveler

amazing spa

Posted 25 Nov 2021 on Hotels
everything was as described. good price and spa
4 out of 5
by A verified traveler

Posted 10 Jul 2021 on Hotels
deberian hacer un mantenimiento del hotel un poco mas exhaustivo, se ven pasillos deteriorados por el moho, el suelo de la habitacion muy desgastado, demasiada uralita...
4 out of 5
by A verified traveler

Too far away

Posted 10 Sep 2019 on Hotels
The hotel itself was very comfortable and had all the amenities one could ask for. However it's situation so far from Compostela was a big drawback. I was there over a weekend and although there appears to be a regular bus service during the week ant weekends this is not available. Taxis had be used and this added a considerable amount to the cost of the stay for which I had not budgeted. The hotel information was not clear the distance issue.
3 out of 5
by A verified traveler

Posted 28 Jul 2019 on Hotels
This place doesn't deserve a 4 stars... It's more a 2 stars. Really bad soundproofing! Only one elevator whichever was really slow. Really bad light system in the room and bedroom.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2019
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2019 on Orbitz
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2019 on Hotels
2 out of 5
by A verified traveler

Second rate treatment in a second rate hotel

Posted 29 Sep 2015 on Hotels
What an overrated place! This place is in need of a makeover for sure, but mostly we were made to feel second class, I guess because we booked through Hotels.com. Our rooms were dumpy and small, and when we went down for breakfast we were quickly shunted away from the room with the white table cloths and into an adjacent room that was nothing more than basic. Even though I'm sure we paid more for our rooms, it was obvious the tour bus crowd was being treated to a whole different level of service. This is not only tacky, but completely unacceptable in the service industry.