Ratings based on 325 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Bad service
Comment from Hotel Management
23 May 2024 by Director NH Tenerife, Hotel Management
Dear Alon,Thank you for staying with us and for your last review in Expedia.We take note about your improvement comments in order to improve day by day. Sorry for the inconveniences.Thanks once more for the opportunity you gave us. We kindly remain at your service in this your Home. Hope to see you soon.Best regards,
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler from Ile Bizard
Posted 16 Feb 2024
by A verified traveler
Very Clean hotel
Posted 9 Jan 2024 on HotelsThe hotel was very clean and staff were very friendly.
Just starting to get a bit tired.
Comment from Hotel Management
10 Jan 2024 by Director NH Tenerife, Hotel Management
Dear Raymond, Thank you so much for staying with us and for your kind review and recommendations in Hoteles.com. Reading your comments is so gratifying and is definitely a great reward for all our staff who make a great effort day after day to please our guests in all possible manners. Thank you also for positive comments of our cleanliness and staff. We kindly remain at your service in this your Home. Hope to see you soon. Kind regards,
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
12 Jan 2024 by Director NH Tenerife, Hotel Management
Dear Glenda, Thank you so much for staying with us and for your kind review in Expedia.com. We kindly remain at your service in this your Home. Hope to see you soon. Kind regards,
by A verified traveler
City trip to capital.
Posted 23 Dec 2023 on HotelsVery comfortable city hotel before boarding our cruise ship. Staff very friendly and spoke perfect English. Right in the centre of the old town near the plaza de espana perfect. Very christmassy here.
Comment from Hotel Management
31 Dec 2023 by NH Tenerife, Hotel Management
Dear Mary, Thank you so much for staying with us and for your kind review and recommendations. Reading your comments is so gratifying and is definitely a great reward for all our staff who make a great effort day after day to please our guests in all possible manners. Thank you also for positive comments of our location and staff. We kindly remain at your service in this your Home. Hope to see you soon. Kind regards and Happy Christmas!
by A verified traveler
Posted 30 Oct 2023
Great central location for this part of Tenerife
Comment from Hotel Management
27 Nov 2023 by Director NH Tenerife, Hotel Management
Dear Karen, Thank you for staying with us and for your kind review and recommendations. I'm happy to see that you had an overall nice experience at NH Tenerife. Reading your comments is so gratifying and is definitely a great reward for all our staff who make a great effort day after day to please our guests in all possible manners. We kindly remain at your service in this your Home. Hope to see you soon. Best regards,
by A verified traveler
Csntral good value
Posted 24 Sep 2023 on HotelsPerfect central location, could not find the car park on first arrival so parked in a multi park 5 mins away at €10 for 24hrs.
Nice room and no issues apart from the bathroom wall and bedroom wall was a frosted window, if any of us went to the bathroom at night and turned the toilet light on it lit up the whole bedroom which was not convient for those asleep in bed.
Comment from Hotel Management
29 Sep 2023 by NH Tenerife, Hotel Management
Dear Louise, Thank you for your kind review and recommendations. We are happy to see that you had a nice experience at NH Tenerife. Thanks once more for the opportunity you gave us. We kindly remain at your service in this your Home. Hope to see you soon. Best regards, NH Tenerife
by A verified traveler
Posted 8 Aug 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by NH Tenerife, Hotel Management
Dear Willmer, Thank you for your kind evaluation.We kindly remain at your service in this your Home. Hope to see you soon. Best regards, NH Tenerife
by A verified traveler
Posted 28 Jul 2023 on Hotels
Comment from Hotel Management
10 Aug 2023 by Juan Pablo, Hotel Management
Dear Eugene,First of all, I would like to thank you for the trust you have placed in our NH Hotel Group Chain, as well as for the time you have dedicated to rate our hotel on Expedia.We thank you for your evaluations, which I will transfer to the staff of the different departments, since they help us to grow and improve our services for the client.We remain at your disposal for whatever you need, hoping to see you with us again.Receive our most sincere greetingsSincerelyJuan Pablo