Ratings based on 723 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
I would stay again clean and tidy the staff was great for help
Comment from Hotel Management
6 May 2024 by Hotel Aeropuerto Sur , Hotel Management
Dear Michael,Thank you very much for your time and comments. We are glad that our staff has been able to contribute to making your stay with us pleasant. We are in the process of continuous improvement of our facilities to be able to offer a better service. We hope to welcome you again soon. Sincerely, Hotel Aeropuerto Sur
by A verified traveler
Posted 27 Mar 2024
by A verified traveler
Posted 18 Mar 2024 on Hotels
by A verified traveler
Fine for a night, clean but noisy and dated
Posted 17 Mar 2024 on HotelsArrived at 2.30am. Friendly check-in although no mention of breakfast times. Room was small dark and dated but clean. Really noisy lots of noise from surrounding rooms even though it was 3am before I got to bed. I travel with earplugs so popped them in and slept until around 8.30am. When I took earplugs out it was even noisier! Breakfast ended at 9.30am. checkout was quick but staff were indifferent. Overall fine for one night.
Comment from Hotel Management
19 Mar 2024 by Hotel Aeropuerto Sur, Hotel Management
Dear Guest,Dear Guest,Thank you for sharing your thoughts with us. We appreciate your feedback and take all your comments seriously. We apologize if our service did not meet your expectations. We are constantly working to improve and your input helps us in that process.Kind regards,Hotel Aeropuerto Sur
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Not a 3 star hotel
Posted 29 Feb 2024 on HotelsThis hotel is a dump, nothing works, breakfast absolutely sucks, no functioning pool, guests throwing cigarette ends over the balconies, loud noises at dinner, uncomfortable beds, the list is endless.
This was like the Solana from Benidorm meets Fawlty Towers, only positive thing about it was Caroline the amazing receptionist and was informed that she got sacked.
Comment from Hotel Management
29 Feb 2024 by Hotel Aeropuerto Sur, Hotel Management
Dear Mr Matthew,Thank you for sharing your thoughts with us. We appreciate your feedback and take all your comments seriously. We apologize if our service did not meet your expectations. We are constantly working to improve and your input helps us in that process.Kind regards,Hotel Aeropuerto Sur
by A verified traveler
Airport stop
Posted 25 Feb 2024 on HotelsStill difficult to find - as the tree outside obscured the sign
Comment from Hotel Management
26 Feb 2024 by Hotel Aeropuerto Sur, Hotel Management
Dear Guest,Thanks for your comments. We are constantly working to improve and your input helps us in that process.Kind regards,Hotel Aeropuerto Sur
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Hotel Aeropuerto Sur, Hotel Management
We're delighted to hear that our team made your experience memorable. They work hard to ensure our customers are satisfied, and it's always rewarding to receive such positive feedback.Regards,Hotel Aeropuerto Sur
by A verified traveler
Posted 16 Feb 2024 on Orbitz
by A verified traveler
Posted 2 Feb 2024 on Hotels
Hotel needs a revamp, lots of things not working
Comment from Hotel Management
5 Feb 2024 by Hotel Aeropuerto Sur, Hotel Management
Thanks for your comments. We apologize for the inconveniences you faced during your stay with us. We are constantly working to improve and your input helps us in that process.Regards,Hotel Aeropuerto Sur
