Ratings based on 394 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
3 out of 5
by A verified traveler

Posted 6 May 2024
There was a big problem with A/C during my stay
Comment from Hotel Management
8 May 2024 by The Management, Hotel Management
Dear Guests,we are sorry you had this problem.Thank you for informing. We hope you will visit us again for your next stay in Tenerife.Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
4 out of 5
by A verified traveler

Posted 25 May 2023 on Hotels
Comment from Hotel Management
7 Jun 2023 by The Management, Hotel Management
Dear Guests,thank you for your excellent evaluation. We hope you will soon come and visit us again.Best regards,
5 out of 5
by A verified traveler

Posted 8 May 2023 on Hotels
Comment from Hotel Management
7 Jun 2023 by The Management, Hotel Management
Dear Guests,thank you for your excellent evaluation. We hope you will soon come and visit us again.Best regards,
3 out of 5
by A verified traveler

Posted 6 Mar 2023
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
5 out of 5
by A verified traveler

Posted 20 Jan 2023
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2022 on Hotels
3 out of 5
by A verified traveler

Posted 10 Jul 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by La Dirección, Hotel Management
Gracias por su opinión!
5 out of 5
by A verified traveler

Posted 24 Jun 2022 on Orbitz
Friendly staff.
Comment from Hotel Management
19 Jul 2022 by La Dirección, Hotel Management
Gracias por su opinión