Ratings based on 271 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from santiago

Posted 8 Apr 2024
Friendly staff, great breakfast
5 out of 5
by A verified traveler

Posted 8 Jan 2024 on Wotif
The staff are all happy, obliging and very helpful.
5 out of 5
by A verified traveler

Excelente

Posted 25 Dec 2023 on Hotels
Super bien todo, estadia, atencion y comodidad
5 out of 5
by A verified traveler

Posted 9 Sep 2023
My wife & I used this hotel two different nights on a road trip from Santiago to Argentina & back. While a few miles off the carretera, the hotel is quiet, clean, and inexpensive. The staff was very responsive and professional to our questions and requests. The only downside for us was lack of evening dining in and around the hotel, but we discovered a very good restaurant closer to downtown called "Mercato." Surprisingly good pastas.
5 out of 5
by A verified traveler

Excellent service and room

Posted 13 Aug 2023 on Hotels
I noticed improvements. I was placed in a quiet room with isolated windows, the a/c unit run perfectly with constant fan which I like. Firm and soft pillows to choose. Even I was called respectfully by my name at the front desk! Definitely this hotel is re-gaining my confidence.
3 out of 5
by A verified traveler

Necesitan aislación acústica

Posted 13 Jul 2023 on Hotels
Deberían instalar ventanas termopanel con buen nivel de aislación acústica. Estuvimos en una habitación en dónde llegaba el ruido de karaoke de un bar que está próximo. En limpieza todo bien excepto el olor a orina en la taza del baño que además estaba manchada con la orina. El colchón un poco duro pero entiendo que es cosa de gustos. La amabilidad muy bien. Nos cambiaron a una habitación un poco menos ruidosa y eso se agradece.
4 out of 5
by A verified traveler

Early phone call and taxes

Posted 6 Jun 2023 on Hotels
They called me while driving to the hotel to ask my arrival time. I don't know the reason for this since I paid in advance. I was pushed to pay the tax immediately instead of at the check out that is what I do in other hotels where I pay along with restaurant tickets. Otherwise, the hotel room is quiet and I liked it.
4 out of 5
by A verified traveler

Posted 20 Feb 2022 on Hotels
Comment from Hotel Management
4 Apr 2022 by María T. Guest Relations, Hotel Management
Muchas gracias por escribirnos acerca de su estadía. Estamos muy felices de saber que se sintió cómodo y disfruto. Esperamos que vuelva pronto. Nuevamente muchas gracias, Atentamente,
5 out of 5
by A verified traveler

Posted 19 Nov 2021
Very clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2020 on Hotels
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