Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 14 May 2024
A unique hotel that provided all I needed for my graduation weekend in Tempe!
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Kimberlee, Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be a unique and suitable choice for your graduation weekend in Tempe. It was our pleasure to accommodate you during this special occasion. Should your travels bring you back to the area in the future, we would be honored to welcome you back for another memorable stay. Congratulations on your graduation, and best wishes for your future endeavors!Catherine McDanielAssistant General Manager
by A verified traveler from Sanford
Posted 14 May 2024
The property was unique. The "theme" was allot like Steampunk meets Hipster. The staff was great for the most part. The food was very good, epically the breakfast.
The property is not perfect, however the stay was comfortable for what it was. My only real complaint is that I wish they had refrigerators and coffee machines in the rooms, it would have made a big difference. Otherwise, if you like different, and want an experience, it is a good place to go.
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Douglas, Thank you for your feedback and for choosing to stay with us! We're thrilled to hear that you enjoyed the unique theme of our property and that our staff made your stay pleasant. It's wonderful to know that you found our food, especially the breakfast, to be very good.We appreciate your suggestion regarding the addition of refrigerators and coffee machines in the rooms. Your feedback is invaluable as we continuously strive to enhance the guest experience, and we will certainly take your suggestion into consideration for future improvements.We're glad to hear that despite this, you found your stay comfortable and memorable. Providing a one-of-a-kind experience for our guests is something we take pride in, and we're delighted that you appreciated it.Thank you once again for your review, and we look forward to welcoming you back for another enjoyable stay in the future!Catherine McDanielAssistant General Manager
by A verified traveler from Cochrane
Posted 12 May 2024
My family and I stayed while attending a graduation. We wanted to be within walking distance of university and local transportation. The MOXY checked both boxes.
We arrived around 9:00 in the evening and checked in at the bar. It was very loud, energetic, and busy. The decor is fun and everyone seemed to enjoy themselves.
The girl checking us in was as enthusiastic as a wet paper towel. She glared at every child in her vicinity with daggers. I get that not everyone likes kids, but wow.
After check in, I was happy to discover we were far from the lobby. You don’t want to be on the first floor near it otherwise you’re likely to be kept awake by the music.
The rooms are funky, modern, industrial style. There were some mildew issues in the shower. Other than that the rooms were mostly clean. Housekeeping was absolutely lovely!
The pool area is fun with lounging chairs, beds, and tables. They also have inflatable loungers for the pool. There are many games and activities indoors as well. I liked the fact that you could rent bikes from the hotel!
Transit and restaurants are close. Definitely try the coffee at Honey 2 a Bee and donuts across the street at Voodoo.
My daughter left her stuffy, but the young man at the desk was able to locate it and turn it over to a friend for safe return. Thank you!
Overall, I would stay again if it was an adults only trip. If I needed to come for another formal event at the university, I would stay closer to the uni.
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Ashley, It sounds like you had a vibrant stay with us during your graduation trip! We're delighted to hear that our convenient location and lively atmosphere met your needs. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.We apologize for any inconvenience caused by the noise during check-in and the wet paper towel experience at the bar. We strive to ensure every guest feels warmly welcomed, regardless of age, and we'll address your concerns with our team to ensure a more positive interaction in the future.Thank you for highlighting the unique style of our rooms and the efforts of our housekeeping team. We'll certainly look into the mildew issue to ensure it's promptly addressed.It's wonderful to hear that you enjoyed our pool area and the array of amenities we offer, including the option to rent bikes. We're thrilled you had a chance to explore the neighborhood and indulge in local treats like coffee from Honey 2 a Bee and donuts from Voodoo.We're especially glad we could assist in reuniting your daughter with her stuffy. Our team is dedicated to going above and beyond to make your stay memorable, and we're delighted we could contribute to a positive experience for your family.We understand your preference for a quieter environment for future adult-only trips or formal university events, and we'll certainly keep that in mind when assisting with your future reservations.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable stay, whether for a family getaway or an adults-only retreat. If there's anything else we can assist you with, please don't hesitate to reach out.Catherine McDanielAssistant General Manager
by A verified traveler
Posted 10 May 2024
Elevator was done the whole time I was there which made it difficult to carry luggage up and down 4 floors. Parking lot is destroyed and needs to be redone. the ceiling in my room had water stains everywhere. The pool only had 1 lawn chair. There was only one staff member who was helpful and nice. Everyone else ignored me.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Tanya, Thank you for taking the time to complete our survey and for rating your experience with us a perfect 10 out of 10! Your satisfaction is our utmost priority, and we're thrilled to hear that you had an exceptional stay with us. If there's anything specific you'd like to share about your experience or if there's anything we can do to make your next stay even better, please feel free to reach out to us. We look forward to welcoming you back again soon!Catherine McDanielAssistant General Manager
by A verified traveler
Posted 8 May 2024
So convenient….so expensive!
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Douglas, Thank you for sharing your thoughts on your recent stay with us. We're thrilled to hear that you found our location convenient! We understand that cost is an important factor when choosing accommodations, and we strive to provide value for our guests. We continuously evaluate our pricing to ensure it aligns with the quality of service and amenities we offer. Your feedback is valuable to us as we aim to strike the perfect balance between convenience and affordability. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to reach out.Catherine McDanielAssistant General Manager
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Bob, Thank you for taking the time to rate your recent stay with us. We're pleased to see that you had a positive experience overall. Your feedback is important to us, and if there's anything specific you'd like to share or if there are areas where we can further improve, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Catherine McDanielAssistant General Manager
by A verified traveler
Posted 3 May 2024
It was a very cool relaxed vibe. Fairly clean. Staff was great. The “stash” room had very little stocked. There was a car that the alarm went off 5 times in the middle of the night. Not ideal & just bad luck but still not ideal.
Comment from Hotel Management
15 May 2024 by Catherine McDaniel, Hotel Management
Hi Chelsie, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the cool and relaxed vibe of our hotel and that our staff provided great service during your stay.We apologize for any inconvenience caused by the limited stock in our "stash" room. Your feedback is valuable, and we'll review our inventory to ensure it meets the needs of our guests more effectively.We're sorry to hear about the disturbance caused by the car alarm during the night. While this was beyond our control, we understand it wasn't ideal for your experience. Please know that we're constantly working to provide a peaceful environment for our guests, and we appreciate your understanding in this matter.We're grateful for your patronage and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Catherine McDanielAssistant General Manager
by A verified traveler
Posted 2 May 2024
I did inform the staff that the shower water was difficult to change. It was always hot.
Comment from Hotel Management
3 May 2024 by Blayz, Hotel Management
Dear Marilyn Rose,Thank you for taking the time to share your feedback on Expedia. We're glad to hear that you had an overall positive experience during your stay at Moxy Tempe.We apologize for any inconvenience you experienced with the shower water temperature. Please know that your feedback has been shared with our maintenance team, and we will address the issue promptly to ensure that future guests do not encounter similar difficulties.Your satisfaction is important to us, and we appreciate your input as it helps us identify areas for improvement. If there's anything else we can do to enhance your future stays or if you have any further feedback to share, please feel free to reach out to us.We hope to have the pleasure of welcoming you back to Moxy Tempe in the future for an even better experience.
