Ratings based on 34 Verified Reviews

3.2 out of 5
67% of guests recommend
3.5 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Jan 2022
This property is suitable for school groups or those on a tight budget. When we arrived they did not have our reservation but there was room so no problem. The room itself is sparsely decorated but clean. The bed was so hard we thought we were sleeping on the box spring call Brideau, it was just just very old. No hot water. It got very cold at night and my wife and I huddled together under the single blanket and sheet and then if we weren’t miserable enough to the dogs started barking at 4am until 5am. Then to top it off we awoke to a knock on our door saying we had not paid enough ton check in and owed another $5USD. Never again.
5 out of 5
by A verified traveler

Posted 8 Jan 2020 on Hotels
It vas great to share time with Ek Balam's community.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Extraordinary ecological cabanas in Maya land.

Posted 13 Aug 2019 on Hotels
This is a fantastic fairyland with "cabanas" in the form of the native huts found throughout the village and beyond here an Maya land. The grounds are meticulously maintained, with many flowering plant and butterflies everywhere. Each room has a bed(s) with mosquito netting in place. Things are rustic, but that adds to the charm. The only drawback was the bathroom. While the toilet worked well (no flushing toilet paper, por favor) the sink was minimal and the shower only a trickle with empty liquid soap dispensers. Aside from that, I would have rated it a "five".
5 out of 5
by A verified traveler from wdc

Posted 15 May 2019
love the eco cabins; you are definitely one with nature!
3 out of 5
by A verified traveler

Cabanas near ruins and cenotes

Posted 21 Aug 2016
Pros: The staff were helpful. They called a taxi for us when we couldn't find one in town.
Cons: The rooms could be cleaned one more time prior to arrival. Also, the mosquito net at the tops of the huts were ripped.
Location: Biking or driving distance there are the Ek Balam ruins and Cenotes.
Overall, it was alright. Let me first clarify, I like roughing it a little bit. I was slightly disappointed that before arrival, no attempt to sweep bugs off the floor or remove them from the bed or mosquito net had been made. We stayed despite this. That being said, two backpackers checked in next door and immediately demanded a refund and left because their room was "bad" (in their words) - no idea what it looked like relative to ours. Anyways, it is the only place I've ever been where I slept on top of the bed. The villagers were nice. We had the problem that we spoke very broken Spanish. I do not recommend staying here if you do not speak Spanish well. No food was available at our hotel. We went to the hotel with the Italian restaurant for dinner - no one else was there. Also, slightly misleading posts about distance to the ruins. We rented bikes from the hotel. Very old, uncomfortable bikes for 100 pesos for two. It was a 10-15 minute bike ride to the site. Not a 5 minute walk as others have suggested. It was an experience. I'm glad we did it. Though I'm not sure I will personally do it again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Lake, Colorado, US

My Heaven

Posted 13 Apr 2016
The best time of our 11 day Yucatan vacation. The pictures do not do this place justice. It is beautiful jungle setting with parrots and stars. Friendly mayan staff who obviously care about their environment and stewards of their land. The day at the cenote was surreal. I'll be back to Ek Balam village. Wish I could stay forever.
3 out of 5
Recommended
for Other
by A verified traveler from Cambridge, MA

Not as Advertised but Worth the Stay

Posted 1 Jan 2015
Pros: Nice grounds. Good location. Really liked being close to/part of the pueblo Ek Balam where we could interact with the local Mayan population.
Cons: No English speaking staff. Not saying they need them or should have them (I am a visitor after all). It would just be nice to know in advance.
Location: Great location for exploring Ek Balam ruins, interacting locals, going to Valladolid, Rio Lagartos, and Tizimin. Eat in Temozon or at Genesis Resort.
While I would recommend Cabanas Ek Balam, it isn't what it seems from the ads. Our biggest problem was checking in. No English speaking staff and no record of our reservation (despite several e-mails to a staff member located somewhere else). They did get us checked into a cabana. Grounds are very nice. It is obvious they are trying to upgrade the facilities. But . . . there are almost none of the things in the listing: memory foam mattresses, rainfall shower heads, etc. No hot water in our unit. We enjoyed our stay and found it to be a very convenient base.
5 out of 5
by piyush

This traveler left a rating score only Posted 5 Dec 2013 on Hotels
3 out of 5
by tapon

Close to the Mya village

Posted 9 Mar 2013 on Hotels
I expected to stay two nights, wespent just one...