Ratings based on 751 Verified Reviews

4.3 out of 5
99% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Very nice hotel
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Nice clean and friendly
4 out of 5
by A verified traveler

Posted 3 Jun 2024
We stayed here for a night for our 6 year old and our 2 year old who is plane obsessed; so we could visit RAF Cosford museum. The hotel in itself was fantastic, breakfast was very basic but couldn’t complain. The surround area is beautiful with the shopping centre within walking distance and a gorgeous woodland park area with play areas for the kids. The staff were fantastic..we checked out only to realise after reaching our destination that my partner had left his air up bottle on the window in the hotel room. A short phone call later and it was found and left with reception staff for us to pick up after our day trip. Would definitely recommend & would definitely stay again!
Comment from Hotel Management
4 Jun 2024 by Lis Frost, Hotel Management
Dear EmmyThank you very much for this lovely feedback which I have shared with the team and its really made their day. We hope to see you all again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great place to stay. Very central. Friendly and helpful staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
5 out of 5
by A verified traveler

Posted 29 May 2024
Excellent- modern and nicely styled rooms at a very reasonable rate. Breakfast is free- the only hot food is bacon and beans but there is cereal and yogurt- so a bargain.
4 out of 5
by A verified traveler

Posted 28 May 2024
Availablility . Their breakfast was very limited which I didn’t like
4 out of 5
by A verified traveler

Posted 27 May 2024
Rooms where good size and clean. They had tea coffee facilities in the room,they also had and iron and an ironing board, which is very convenient. Breakfast was ok very simple.
4 out of 5
by A verified traveler

Posted 14 May 2024
Staff are nice .. rooms clean breakfast was lovely also nice added extra plus cheap to stay here
4 out of 5
by A verified traveler from Wokingham

Posted 5 May 2024
The property was easily accessible and friendly staff. Breakfast was good, not sure why there couldn't be eggs? We have 2 dogs and they were accepted, however we had to leave the bar area in the evening despite only a handful of people being in there, because they served breakfast in there. This wasn't communicated at check-in when we paid £20 per dog. The toilet paper was small and the tap spout was too near the side of the sink. The EV charger would only charge at 3.5 kwh and was expensive for that rate. It is outsourced so the staff won't have anything to do with it.