Ratings based on 222 Verified Reviews

4.5 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Portland

This traveler left a rating score only Posted 4 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Great breakfast options. Very efficient and courteous staff.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2023
3 out of 5
by A verified traveler

Posted 27 Sep 2023 on Orbitz
This property took my credit card info for incidentals and charged it twice for the full stay on top of being already paid through Orbitz, thus, charging me 3 times for one stay. Staff was incompetent in resolving the issue timely and refunding the overcharged amounts, and it took several calls, emails, and days to resolve. Aside from this, room had sticky stains, no pool towels, and.out of coffee.
Comment from Hotel Management
4 Oct 2023 by EH, Hotel Management
Hi Liousiena; The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. We take your comments very seriously and will definitely address this issue.Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsEran Bar - Hotel Manager, Tal by the Beach Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 1 Sep 2023
Comment from Hotel Management
4 Oct 2023 by EH, Hotel Management
Hi Shahram; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsEran Bar - Hotel Manager, Tal by the Beach Hotel
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