Ratings based on 326 Verified Reviews

3.9 out of 5
81% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 18 Sep 2023
Súper dirty Smells bad Not what is advertise in expidia What a fraud
Comment from Hotel Management
21 Sep 2023 by Guest relation department., Hotel Management
Dear guests,Thank you for choosing our property.We invest a lot in personal hospitality to give our guests a pleasant vacation and the best service.We will be happy to host you again on your next vacation.Best regards,Guest relation department.
1 out of 5
by A verified traveler

Posted 10 Sep 2023
Location only, Expedia never confirmed our reservation. There was no record of our 11 day stay ny the manager. There was no registrstion card in our names. We were "allowed to stay" in two dirty hallways and rooms upon hour 13 hours of travel. There were dirty toliets and showers we had to clean to use, borh leaked water all over the floor. We moved to another hotel and paid more money for our visit to Israel. Expedia DID NOT make good on our hotel accomodations.
Comment from Hotel Management
21 Sep 2023 by Guest relation department., Hotel Management
Dear guests,Thank you for choosing our property.We invest a lot in personal hospitality to give our guests a pleasant vacation and the best service.We will be happy to host you again on your next vacation.Best regards,Guest relation department.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2023
1 out of 5
by A verified traveler

Posted 12 Aug 2023
No staff to attend, very impolite people I will not recommend this plaice to anyone traveling have bed bugs an cucarachas in the room no parking place for vehicles no one to assist no elevator only a phone number to call if you are lucky for some one to answer
Comment from Hotel Management
21 Sep 2023 by Guest relation department., Hotel Management
Dear guests,Thank you for choosing our property.We invest a lot in personal hospitality to give our guests a pleasant vacation and the best service.We will be happy to host you again on your next vacation.Best regards,Guest relation department.
3 out of 5
by A verified traveler

Great location. That's it

Posted 9 Aug 2023 on Hotels
Great location. Very old warn out hotel not so clean. Often no one at desk. Friendly. Superb location
Comment from Hotel Management
21 Sep 2023 by Guest relation department., Hotel Management
Dear guests,Thank you for choosing our property.We invest a lot in personal hospitality to give our guests a pleasant vacation and the best service.We will be happy to host you again on your next vacation.Best regards,Guest relation department.
5 out of 5
by A verified traveler

Posted 27 Jul 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Guest relation department., Hotel Management
Dear valued guest, thank you for choosing our hotel. We appreciate you feedback
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023 on Hotels
4 out of 5
by A verified traveler

Posted 28 Jun 2023
Great location and nice restaurant space. Breakfast was good. Room was a little smaller than expected but sufficient. We didn't really have any needs that weren't met though the few times we had questions there wasn't any hotel specific staff we could identify. The restaurant staff were helpful. Hotel staff were reachable and responsive via phone and text. I would stay here again.
2 out of 5
by A verified traveler

Posted 26 Jun 2023
There is NO RECEPTION. You have to call a phone number for anything including check in. They don't always answer and and slow to respond if they respond at all. WhatsApp texting doesn't work, they just have an automated response but never actually do anything you message. The location is amazing though but the actual hotel is pretty bad. The rooms are not very clean either.
4 out of 5
by A verified traveler

Good little hotel

Posted 24 Jun 2023 on Hotels
Very clean, friendly stuff,great food. The only problem was every time you take shower the entire bathroom was flooded and there's no drain for water to go to,so you need to dry the floor yourself.