Ratings based on 995 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2023
Awesome location across from the beach and modern apartment.
Comment from Hotel Management
3 Oct 2023 by Anton Zhuravlov, Hotel Management
Hi Tali,Thank you for such a wonderful review, our location is indeed awesome and best for the 'beach-lovers'.We are happy you enjoyed your stay with us.
by A verified traveler
How a manager can impact a vacation.
Posted 2 Sep 2023 on HotelsWhen a room issue arose the front office manager (not staff) was rude and disrespectful. It inconvenienced my wife and this person didn’t care at all. I am never staying there again. Shame it is a perfect spot if you are in Tel Aviv.
Comment from Hotel Management
3 Sep 2023 by Anton Zhuravlov, Hotel Management
Hi Stuart, this is your second review for the same stay. Although we already responded to you, please see our reply: "As it was explained to you, you have made two different consecutive reservations. We decided to upgrade your apartment in one of the reservations and explained to you that you will have to move to the original apartment that you have booked for the dates 30.08-01.09 Our staff(and the manager) tried to explain it to you in a very kind and polite manner that the hotel is fully booked and we did not have the option to give the same apartment during the entire stay 29.08-01.09 As a response, you refused to understand and acted disrespectfully towards our staff(and manager). We hope you can see that the staff upgraded you free of charge as a gesture of goodwill and not in order to cause you any inconvenience"
by A verified traveler
Shameful management
Posted 31 Aug 2023 on HotelsThe management upfront was rude and didn’t listen or care when they switched our room. Never been confronted with such disgraceful behavior in 40 years of traveling. I will never stay here again
Comment from Hotel Management
1 Sep 2023 by Anton Zhuravlov, Hotel Management
Hi Stuart. Thank you for the review. As it was explained to you, you have made two different consecutive reservations. We decided to upgrade your apartment in one of the reservations and explained to you that you will have to move to the original apartment that you have booked for the dates 30.08-01.09 Our staff tried to explain it to you in a very kind and polite manner that the hotel is fully booked and we did not have the option to give the same apartment during the entire stay 29.08-01.09 As a response, you refused to understand and acted disrespectfully towards our staff. We hope you can see that the staff upgraded you free of charge as a gesture of goodwill and not in order to cause you any inconvenience
by A verified traveler
Posted 21 Aug 2023
Comment from Hotel Management
23 Aug 2023 by Anton Zhuravlov, Hotel Management
Hi Brandon. Thank you for taking the time to leave a review, we hope you liked your stay and enjoyed your vacation. We hope to host you again in the future
by A verified traveler
Location is perfect center of Tel Aviv
Posted 31 Jul 2023 on HotelsThe staff are incredibly helpful. Many nice restaurants around the hotel and right across the street from the beach. You couldn’t ask for a better location!
Comment from Hotel Management
1 Aug 2023 by Anton Zhuravlov, Hotel Management
Hi Bryan, we are thrilled to read your kind and heartwarming review. We are really happy that you enjoyed our staff treatment and our location in beautiful Tel Aviv. We hope to host you again
by A verified traveler
Posted 27 Jul 2023
The amenities were great and very clean. Loved the complimentary popsicles and coffee available for all guests. The staff were not very friendly or helpful, could be improved.
Comment from Hotel Management
1 Aug 2023 by Anton Zhuravlov, Hotel Management
Thank you for your glowing review of your recent stay at our hotel! We're thrilled to hear that you loved our amenities and had a fantastic time.Regarding your note about staff friendliness, we take it seriously. Kindly contact us to provide more details. Your feedback helps us improve.
by A verified traveler
Posted 15 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Anton Zhuravlov, Hotel Management
Hi Elina. Thank you for taking the time to leave a review, we are thrilled that you enjoyed your stay at the hotel and we hope to host you again in the future
by A verified traveler
Posted 3 Jul 2023
The staff were great. Location is amazing (across from beach) and the whole stay was smooth and amazing.
Comment from Hotel Management
4 Jul 2023 by Anton Zhuravlov, Hotel Management
Hi Rabin. Thank you very much, for your kind review. We are happy that you enjoyed your stay in the hotel and we hope to host you again in the future
by A verified traveler
Posted 30 Jun 2023 on Travelocity
Great location across the beach. Good rooms, excellent showers! Very personable staff!
Comment from Hotel Management
2 Jul 2023 by Anton Zhuravlov, Hotel Management
Hi Crissy. Thank you for your heartwarming review. We are happy that you have enjoyed your stay and we hope to host you again in the future
by A verified traveler
Posted 14 Jun 2023
Comment from Hotel Management
15 Jun 2023 by Anton Zhuravlov, Hotel Management
Hi Elisa. Thank you for your review, we are happy that you enjoyed your stay and we hope to host you again in the future
