Ratings based on 48 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Iver Heath
Posted 9 Jun 2024
Lovely Hotel very clean and tidy
Excellent Breakfast
Very friendly staff
Comment from Hotel Management
9 Jun 2024 by Guest Service Manager, Hotel Management
Dear Elaine,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. Maintaining cleanliness and tidiness is a top priority for us, so we're delighted that you noticed and appreciated our efforts in this regard.We're also pleased that you found our breakfast to be excellent. We believe that starting the day with a delicious meal sets the tone for a great day ahead, and we're glad we could contribute to your experience in this way.Our staff takes great pride in providing friendly and attentive service, so it's heartwarming to hear that they made a positive impression on you during your time with us. We strive to create a welcoming and comfortable atmosphere for all our guests, and it sounds like we succeeded with you.Thank you once again for your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best regards,Daniela AstudilloGuest Service ManagerRadisson Blu Resort Lanzarote
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
2 Jun 2024 by Guest Service Manager, Hotel Management
Dear Catherine, Thank you for your perfect rating! We truly appreciate your feedback and are delighted to know that you had a wonderful experience with us. We strive to provide excellent service to all our guests, and it's rewarding to know that we met your expectations. We look forward to welcoming you back soon!Best regards,Daniela AstudilloGuest Service ManagerRadisson Blu Resort Lanzarote
by A verified traveler
Posted 30 May 2024
The hotel is excellent and we enjoyed our stay very much. There is very little we would say needs to be improved, but we have stayed at other Raddisson Blu resorts such as Playa Mogan and a free standing clothes dryer was available which was ideal for swimwear etc. - the fitted drying rails on the terrace were very limited. Hotel staff were execellent but it would have been nice if the reception bar, which is quiter and we preferred, was open later than 11:00.
Comment from Hotel Management
2 Jun 2024 by Guest Service Manager, Hotel Management
Dear Jonathan,Thank you so much for sharing your review with us! We're thrilled to hear that you had an excellent stay at our Radisson Blu Resort Lanzarote.Regarding the closing hours of our reception bar, we completely understand your desire to extend your evening beyond 11:00. Our measures regarding the closing time of the bar may contribute to maintaining a quiet and relaxing atmosphere during the night, ensuring that all our guests enjoy a restful and undisturbed sleep. However, we want to assure you that our staff is always available to offer recommendations on nearby places to enjoy a late-night drink or snack for those who wish to extend their evening.In regards to the clothes drying facilities, we appreciate your suggestion. It's also worth noting our commitment to sustainability; free-standing clothes dryers can consume more energy than air-drying options, which goes against our efforts to reduce our environmental footprint. Additionally, we offer alternatives such as laundry services, which are equally effective for the majority of our guests.Once again, thank you for your valuable feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another memorable stay in the future!Warm regards,Daniela AstudilloGuest Service ManagerRadisson Blu Resort Lanzarote
by A verified traveler from Stoke Hammond
Posted 26 May 2024
Amazing hotel friendly staff who can't do enough for you, special thank you to Paulina on reception. Lovely to see a happy face and someone really helpful when you arrive. Glass of welcome cava was appreciated too.
Immaculately kept pools, rooms and surroundings. Wonderful food plenty of choice. I didn't mention it was my birthday whilst staying there but went on a day trip and when we got back there was a bottle of cava on ice in our room. All the staff work amazingly well together to make it a really fantastic holiday ... so much so that even before we left we booked to go back at the end of August.
Comment from Hotel Management
2 Jun 2024 by Guest Service Manager, Hotel Management
Dear Angela, What a wonderful review, thank you for sharing it! We are so glad that you enjoyed your stay at our hotel and that you had such a positive experience.It is really comforting to know that our staff, especially Paulina at reception, was able to make you feel so welcome and cared for from the moment you arrived. We strive to maintain a welcoming and friendly atmosphere, and to know that we were able to achieve this with you makes us very happy.We are pleased that you enjoyed our facilities and services, from our impeccable pools and rooms to our delicious cuisine. We love to pamper our guests and make them feel special!It's really touching to hear that we were able to surprise you with the champagne in your room to celebrate your birthday, even though you didn't mention it! Our team is always attentive to the little details to make sure your stay is unforgettable.We are honoured to know that your experience was so memorable that you decided to book again for August before your current stay was even over. We look forward to welcoming you back and doing everything we can to make your next visit even more amazing.Thank you for choosing us and for sharing your experience, we look forward to seeing you again soon for another memorable stay!Best regards,Daniela AstudilloGuest Service ManagerRadisson Blu Resort Lanzarote
by A verified traveler
Posted 15 Apr 2024
Excellent hotel food was amazing
Comment from Hotel Management
19 Apr 2024 by Guest Service, Hotel Management
Dear Sally,We're thrilled to hear that you had an excellent experience at our hotel! It's wonderful to know that you enjoyed the food, and we're delighted that it left such a positive impression on you. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another fantastic stay soon!Kind regards,Daniela AstudilloGuest Service
by A verified traveler
Posted 15 Apr 2024
For a 4* hotel we found this to be top notch. We both needed a chill and this hotel is perfect for older adults looking for a peaceful and relaxing environment. Although it is a buffet restaurant there was always a wide variety of good quality choices with a different theme on every night of our stay. Would definitely return.
Comment from Hotel Management
19 Apr 2024 by Guest Service, Hotel Management
Dear Tina,It warms our hearts to hear that you had such a wonderful experience at our hotel! Providing a peaceful and relaxing environment for our guests, is one of our top priorities.We're delighted that you enjoyed our buffet restaurant and the wide variety of high-quality choices available. It's fantastic to hear that you appreciated the different themed nights during your stay.Thank you for your kind words and for considering a return visit. We can't wait to welcome you back for another enjoyable stay!Best regards,Daniela AstudilloGuest Service
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Guest Service, Hotel Management
Dear Sadie-Mae,Thank you rating us! We are delighted that you enjoyed your experience with us. We hope to welcome you again soon.Best regards,Daniela AstudilloGuest Service
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Guest Service Manager, Hotel Management
Dear Yu Jung,Thank you very much for your fabulous rating!We hope to have the pleasure of having you back with us very soon!Kind regards,Eli RoviraGuest Service Manager
by A verified traveler from Herndon
Posted 4 Mar 2024 on CheapTickets
Clean, clean and clean
Comment from Hotel Management
23 Mar 2024 by Guest Service Manager, Hotel Management
Dear Olakunle,Thank you very much for taking the time to write us your review. We are very happy to hear that you found the hotel so clean as we work hard every day to give you the best and we love to know that we did. We are already looking forward to having them back which hopefully can be very soon!Warm greetings,Eli RoviraGuest service
by A verified traveler
Posted 28 Feb 2024 on Hotels
Great place to stay. Rooms have been recently done. The whole resort is super well maintained and in pristine conditions. Service is excellent, everyone was so nice and really trying to help. Food (breakfast and dinner) are great.
Great place to staybto unwind and relax.
Comment from Hotel Management
23 Mar 2024 by Guest Service Manager, Hotel Management
Dear Laurent,Thank you so much for taking the time to tell us about your well-deserved holidays with us. You don't know how happy makes us to know that you like the hotel so much and taht you could relax so much with us. What makes us happier is to know that among all of us we made you feel so welcome that is what matters most to us. We are already drawn to have them back with us which we hope can be very soon!Yours sincerely,Eli RoviraGuest service
